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Axis FASTag is a new-age contactless toll collection method. Axis FASTag is a compact reloadable card and enables automatic deduction of toll from the respective bank account linked with the FASTag on the vehicle as one drives through the toll plazas on national highways. The Axis bank FASTag online service facilitates cashless transactions, helps do a FASTag balance check for Axis Bank online, and helps keep the long queues from forming at the toll plazas. More importantly, it does not require the FASTag holder to travel to the bank branch for such small services. While The FASTag service is controlled and endorsed by the NETC and it endorses such websites offering FASTag services, it bears no responsibility for issuing the FASTag. The FASTag services are then operated by other parties like banks, IPHMCL, Paytm, Park+ as their websites bear FASTag issuing.
Axis Bank FASTag helps you save time and fuel. The RFID technology allows for the automatic deduction of toll charges. The tag readers scan your FASTag and the toll payments are auto-debited from the linked prepaid accounts without you having to stop at the toll plaza.
Manage onlineAxis Bank customers can manage their FASTag online. They can view their transaction history, recharges, and check their Axis Bank FASTag account balance through their Axis FASTag login web portal.
Easy rechargeFor the Axis Bank FASTag customers, Park+ comes in handy for quick FASTag recharge for Axis Bank. Their website and app allow for a very simple 'two-click' Axis FASTag recharge online process on the go. Customers can use credit card/debit cards or internet banking.
SMS notificationsAxis Bank FASTag users stay updated with the instant SMS notification facility. Bank customers get regular SMS alerts on their registered mobile number bearing the details of their toll-related transactions, account balances, recharges, etc.
Concession availableIf you stay within 10 km of a toll plaza, you can avail of toll concessions on purchasing a FASTag from Axis Bank. After you have submitted the proof of residence to the Bank branch/Point of Sale(POS) agent, your FASTag becomes eligible for the discount.
Doorstep deliveryAxis Bank gives its FASTag users the option of applying for the tag online. The bank will then have it delivered to their doorsteps at no extra cost.
You need to submit the following documents (both scanned and original) while applying for your vehicle’s RFID tag:-
For Individual customers:
For Corporate customers and Proprietorship Customers:-
For a partnership/private limited/public limited company
Note: under the terms and conditions, conditions of usage stipulate that all the documents are in the name of the vehicle owner. Customers are required to please read and agree to these conditions.
There are three easy ways for Axis Bank FASTag Apply- Offline Point of Sale (POS) locations/bank branches, Axis bank websites, and Axis Bank mobile app.
Purchasing Axis Bank FASTag online:
Purchasing Axis Bank FASTag Offline:
Purchasing Axis Bank FASTag on the mobile app:
Here’s how you can log in to your Axis Bank FASTag account online: 1. Go to Axis Bank's online FASTag portal. Choose retail login/corporate login as applicable. 2. If you are a first-time user, you will have to register online and set a password. 3. Else, you can log in with your registered mobile number/vehicle number/wallet ID. 4. Enter your password and the captcha code. 5. Then click ‘Login’.
Issuance charges of the Axis Bank tag are INR100, across all vehicle categories, inclusive of all applicable taxes. Other Charges are mentioned in the table:
Vehicle Class No. | Particulars | Security Amount | Threshold Amount | |
---|---|---|---|
4 | Car / Jeep / Van | 200 | 1 |
4 | Tata Ace and Similar mini Light Commercial Vehicle | 200 | 160 |
5 | Light commercial vehicle 2-axle/ Mini Bus | 200 | 250 |
6 | Bus 3-axle | 200 | 500 |
6 | Truck 3-axle | 200 | 500 |
7 | Bus 2-axle / Mini-Bus | 200 | 350 |
7 | Truck 2-axle | 200 | 350 |
12 | Tractor / Tractor with trailer | 200 | 550 |
12 | Truck 4-axle | 200 | 550 |
12 | Truck 5-axle | 200 | 550 |
12 | Truck 6-axle | 200 | 550 |
15 | Truck 7-axle and above | 200 | 650 |
16 | Earth Moving / Heavy Construction Machine | 200 | 550 |
Source: AXIS Bank
*Security amount is refundable at the time of closure of the RFID Tag account. * Threshold amount is the minimum balance to be maintained in your FASTag account.
Park+ offers you a quick and convenient way of Axis Bank FASTag recharge online in just two simple steps. Here are the steps for FASTag Axis Bank recharge via Park+:
Once your FASTag account is validated, enter your desired recharge amount and click ‘Pay’.
The tag is automatically activated once you create your account for Axis FASTag online recharge by providing your details like your mobile number and your vehicle details. Having an online FASTag portal allows you the benefit of an online Axis FASTag balance check. Having an Axis Bank FASTag Recharge portal reduces your hours both physically and mentally, without the frustration of scrolling your way to the Axis bank FASTag login on your phone screens
Your AXIS FASTag recharge can be done quickly and simply with Park+ in these two steps:
STEP 1: Enter your vehicle registration number. Park+ will identify the FASTag bank associated with your vehicle, for example, AXIS
STEP 2: You can add the amount of your FASTag recharge and pay.
And you are done!
The recharge of your AXIS FASTag can be done on both the Park+ app and web. > quote > quote
Backlisted FASTags are banned from auto-deduction of toll charges. There are various reasons for AXIS FASTag to get blacklisted:
For any other reason, you can contact AXIS FASTag helpline for assistance.
• If the tag reader at the plaza is not working: You can pay the toll charges in cash and drive through the toll plaza. • If the tag is pasted incorrectly on the windscreen of the vehicle and is unreadable: o You can pay the toll charges in cash and drive through the toll plaza. o Or, request the toll plaza owner to read the tag using the handheld device Afterward, you can contact AXIS customer care to inform them about the issue. They will connect with the Bank’s POS representative to approach the customer and provide a resolution free of cost.
• If the tag is faulty and not being read at the toll plaza: You can call the AXIS Customer care helpline. They will get it replaced by the AXIS PROS representative at no additional cost. • If the tag is damaged: You can surrender the tag by giving a written request. A new tag will be issued by the bank after charging the fees for the same.
• For toll plaza related FASTag queries dial: 1033 • For AXIS bank-related FASTag queries dial: 1800110018 Email ID to lodge FASTtag related complaints: helpdesk.fastag@axis.co.in
To get a refund for your AXIS FASTag, raise a dispute with the bank directly, and they will resolve it for you.
HDFC Bank: 18001201243 IDFC First Bank: 18002668870 IHMCL: 1033 Axis Bank: 18004198585 ICICI Bank: 180020100104 Paytm Payments Bank: 18001204210 Bank of Baroda: 18001034560 Kotak Bank: 18602666888 Karur Vysya Bank: 18001021916 Federal Bank: 18002669520 Equitas Small Finance Bank: 18001031222 Union Bank of India: 18002586400 If your bank is not in the above list, please reach out to the respective bank by visiting the bank website!
In all situations, the balance is reflected within 5 mins for your AXIS FASTag. In case, the added balance is not being shown for more than 1.5hrs, please reach out to the support team at support@myparkplus.com along with below details:
If your FASTag is low on balance, your FASTag might get delisted. To avoid this situation, it’s important you check AXIS FASTag balance time and again, and recharge if needed.