AXIS FASTag Recharge
AXIS FASTag: Application process, recharge, fees, other FAQs
What is Axis Bank Fastag?
Axis Bank FASTag is a new-age contactless toll collection method. FASTag is a compact reloadable card that enables automatic deduction of toll charges while driving through toll plazas. FASTag facilitates cashless transactions and keeps the toll plazas decongested.
How does Axis Bank Fastag work?
Axis Bank FASTags are linked to the customers’ prepaid accounts/e-wallets. After activation, the card is affixed to the vehicle’s windscreen. The tag readers at the toll plazas employ Radio Frequency Identification (RFID) technology to read the information from the tag. When the vehicle drives through the dedicated FASTag lanes at the toll plaza, their linked prepaid accounts/e-wallets are automatically debited with the applicable toll charges.
What are the features/benefits of Axis Bank FASTags?
Saves time and fuel
Axis Bank FASTag helps you save time and fuel. The RFID technology allows for the automatic deduction of toll charges. The tag readers scan your FASTag and the payments are auto-debited from the linked prepaid accounts without you having to stop at the toll plaza.
Manage online
Axis Bank customers can manage their FASTag online. They can view their transaction history, recharges, and account balance by logging in to their FASTag customer web portal.
Easy recharge
For the Axis Bank FASTag customers, Park+ comes in handy for quick recharges. Their website and app allow for a very simple two-click recharge process on the go.
SMS notifications
Axis Bank FASTag users stay updated with the instant SMS notification facility. Bank customers get regular SMS alerts on their registered mobile number bearing the details of their toll-related transactions, account balances, recharges, etc.
Concession available
If you stay within 10 km of a toll plaza, you can avail of toll concessions on purchasing a FASTag from Axis Bank. After you have submitted the proof of residence to the Bank branch/Point of Sale(POS) agent, your FASTag becomes eligible for the discount.
Doorstep delivery
Axis Bank gives its FASTag users the option of applying for the tag online. The bank will then have it delivered to their doorsteps at no extra cost.
What are the documents required while applying for Axis Bank FASTag?
You need to submit the following documents (both scanned and original) while applying for your vehicle’s RFID tag:
- A duly filled and signed Axis Bank FASTag application form
- Passport-size photograph of the vehicle owner
- Registration Certificate (RC) of the vehicle
- Know your customer (KYC) documents
- For Individual customers:
PAN Card, Driving License, Aadhaar Card, Passport, Voter ID card, etc.
- For Corporate customers:
- For Proprietorship:-
Proprietor’s address proof, Shop Act, PAN card.
- For a partnership/private limited/public limited company
- Registration Certificate/Partnership Deed/Certificate of Incorporation of the firm; Corporate’s PAN card, signing authority's photo ID, names and addresses of directors/partners.
- It is required to have all the documents in the name of the vehicle owner.
How to apply for Axis Bank FASTag?
There are three ways to buy a FASTag from AxisBank- Online customer portal, offline point of sale (POS) locations/bank branches, and Axis Bank mobile app.
Purchasing Axis Bank FASTag online:
- Visit the Axis Bank FASTag customer web portal.
- You will be asked if you are an Axis Bank customer. Choose Yes/No as applicable.
- On choosing ‘Yes’, you will be required to give your account number along with your vehicle number. On choosing 'No', you will have to enter your mobile number and vehicle number.
- An OTP will be sent to your mobile number for verification.
- After verification, enter your demographic details and vehicle information.
- Then, select the KYC document from the drop-down and enter the respective information.
- Upload scanned RC of your vehicle.
- Once done, select ‘Validate’ followed by ‘Proceed to Payment’.
- After you have successfully made the payment, your FASTag will be delivered to your doorsteps.
Purchasing Axis Bank FASTag Offline
- Visit Axis Bank branch/POS location at the toll plaza.
- The vehicle for which you want FASTag should be present at the location.
- Submit the duly filled Axis Bank FASTag application form along with the scanned copy of the Vehicle Registration Certificate (RC) and passport-size photograph of the vehicle owner.
- Also, submit the KYC documents as applicable to the individual/corporate customer.
- Pay the FASTag issuance charges and the amount of security deposit.
- After Verification of the documents, the bank’s agent will affix the tag to your vehicle’s windscreen.
Purchasing Axis Bank FASTag on the mobile app
- Download 'Axis Mobile' which is Axis Bank's mobile app.
- Login to your Axis Bank customer account with your credentials.
- Select ‘Get a free FASTag now’.
- You will be redirected to a different webpage. Enter your mobile number for OTP verification and click ‘Submit’.
- After mobile number validation, you will be asked for your demographic details and vehicle information for FASTag registration.
- Then, select the KYC document from the drop-down and enter the respective information.
- Upload scanned RC of your vehicle.
- Select ‘Validate’ followed by ‘Proceed to Payment’.
- After you have successfully made the payment, your FASTag will be delivered to your doorsteps.
How to Login to your Axis Bank FASTag account?
Here’s how you can log in to your Axis Bank FASTag account online: 1. Go to Axis Bank's online FASTag portal. Choose retail login/corporate login as applicable. 2. If you are a first-time user, you will have to register online and set a password. 3. Else, you can log in with your registered mobile number/vehicle number/wallet ID. 4. Enter your password and the captcha code. 5. Then click ‘Login’.
What are the fees/charges for Axis Bank FASTag?
Issuance charges of the Axis Bank tag are INR100, across all vehicle categories, inclusive of all applicable taxes. Other Charges are mentioned in the table:
| Vehicle Class No. | Particulars | Security Amount | Threshold Amount | |
|---|---|---|---|
| 4 | Car / Jeep / Van | 200 | 1 |
| 4 | Tata Ace and Similar mini Light Commercial Vehicle | 200 | 160 |
| 5 | Light commercial vehicle 2-axle/ Mini Bus | 200 | 250 |
| 6 | Bus 3-axle | 200 | 500 |
| 6 | Truck 3-axle | 200 | 500 |
| 7 | Bus 2-axle / Mini-Bus | 200 | 350 |
| 7 | Truck 2-axle | 200 | 350 |
| 12 | Tractor / Tractor with trailer | 200 | 550 |
| 12 | Truck 4-axle | 200 | 550 |
| 12 | Truck 5-axle | 200 | 550 |
| 12 | Truck 6-axle | 200 | 550 |
| 15 | Truck 7-axle and above | 200 | 650 |
| 16 | Earth Moving / Heavy Construction Machine | 200 | 550 |
Source: AXIS Bank
*Security amount is refundable at the time of closure of the RFID Tag account. * Threshold amount is the minimum balance to be maintained in your FASTag account.
How to recharge Axis Bank FASTag Using Park +?
Park+ offers you a quick and convenient way of recharging Axis Bank FASTag in just two simple steps - Enter the registration number of your vehicle. Park+ will match the bank name i.e Axis Bank with your vehicle’s FASTag - Enter the amount of recharge and click ‘Pay’.
Benefits of using Park+ FASTag recharge
- Park + FASTag recharge is available both on their app and website, hence very convenient for use on the go.
- FASTag bought through Park + can also be used at fuel pumps, society gates, corporate gates, and parking lots
- Park+ also enables cashless parking at select parking spots in the country.
- You can also check your tag balance on the Park+ app or website
How to activate Axis Bank FASTag?
You need to submit your FAstag application form along with the KYC documents and vehicle documents for tag activation. After verification of the documents, your FASTag will be activated.
Top FASTag Bank Search
Park+ Essentials
Frequently Asked Question
How to recharge AXIS FASTag?
Your AXIS FASTag recharge can be done quickly and simply with Park+ in these two steps:
STEP 1: Enter your vehicle registration number. Park+ will identify the FASTag bank associated with your vehicle, for example, AXIS
STEP 2: You can add the amount of your FASTag recharge and pay.
And you are done!
The recharge of your AXIS FASTag can be done on both the Park+ app and web. > quote > quote
Why does AXIS FASTag get blacklisted?
Backlisted FASTags are banned from auto-deduction of toll charges. There are various reasons for AXIS FASTag to get blacklisted:
- Low balance in the card
- Incomplete KYC details/documentation
- Accidental deactivation of the RFID tag
What to do if AXIS FASTag gets blacklisted?
- In case of low balance, add money to your FASTag account
- In case of incomplete KYC, submit the required KYC documents
- In case of deactivation/suspension, go to your online FASTag account and select ‘Activate’.
For any other reason, you can contact AXIS FASTag helpline for assistance.
How to check AXIS FASTag transaction history?
What to do if the AXIS FASTag does not work at the toll plaza?
• If the tag reader at the plaza is not working: You can pay the toll charges in cash and drive through the toll plaza. • If the tag is pasted incorrectly on the windscreen of the vehicle and is unreadable: o You can pay the toll charges in cash and drive through the toll plaza. o Or, request the toll plaza owner to read the tag using the handheld device Afterward, you can contact AXIS customer care to inform them about the issue. They will connect with the Bank’s POS representative to approach the customer and provide a resolution free of cost.
How to replace AXIS FASTag?
• If the tag is faulty and not being read at the toll plaza: You can call the AXIS Customer care helpline. They will get it replaced by the AXIS PROS representative at no additional cost. • If the tag is damaged: You can surrender the tag by giving a written request. A new tag will be issued by the bank after charging the fees for the same.
What to do in case of a double deduction of toll charges on AXIS FASTag?
How to contact AXIS FASTag customer care?
• For toll plaza related FASTag queries dial: 1033 • For AXIS bank-related FASTag queries dial: 1800110018 Email ID to lodge FASTtag related complaints: helpdesk.fastag@axis.co.in
Is there any minimum recharge I need to keep for AXIS FASTag?
I have done the AXIS recharge by mistake. Can I get a refund?
How many toll booths accept AXIS FASTag?
What should I do to get a refund on my AXIS FASTag?
To get a refund for your AXIS FASTag, raise a dispute with the bank directly, and they will resolve it for you.
HDFC Bank: 18001201243 IDFC First Bank: 18002668870 IHMCL: 1033 Axis Bank: 18004198585 ICICI Bank: 180020100104 Paytm Payments Bank: 18001204210 Bank of Baroda: 18001034560 Kotak Bank: 18602666888 Karur Vysya Bank: 18001021916 Federal Bank: 18002669520 Equitas Small Finance Bank: 18001031222 Union Bank of India: 18002586400 If your bank is not in the above list, please reach out to the respective bank by visiting the bank website!
My AXIS FASTag got damaged. What should I do?
For how long is my AXIS FASTag valid?
What are the login credentials of my AXIS FASTag?
Payment has been deducted but balance not added to my AXIS FASTag
In all situations, the balance is reflected within 5 mins for your AXIS FASTag. In case, the added balance is not being shown for more than 1.5hrs, please reach out to the support team at support@myparkplus.com along with below details:
- Payment screenshot(from where the payment is debited)
- Tag barcode screenshot
- Registered vehicle number
- Registered mobile number
Why is my AXIS FASTag delisted?
If your FASTag is low on balance, your FASTag might get delisted. To avoid this situation, it’s important you check AXIS FASTag balance time and again, and recharge if needed.