Honda Motorcycle & Scooter India (HMSI) has announced the 'Extended Warranty Plus (EW Plus)' program available across all scooter and motorcycle models up to the 250 cc segment.
This initiative enables customers to acquire an extended warranty within a flexible window of 91 days to 9th year from the date of vehicle purchase. The program grants customers a comprehensive 10-year warranty coverage and offers renewal options that remain transferable even in the event of a change in ownership.
The program includes coverage for high-value engine components and other mechanical and electrical parts. The EW Plus program offers customers three flexible options: a 3-year policy for vehicles up to the 7th year of age, a 2-year policy for vehicles in their 8th year, and a 1-year policy for vehicles in their 9th year. These options provide coverage for up to 120,000 kilometres for all scooter models and up to 130,000 kilometres for all motorcycle models.
Customers can conveniently access this service at any authorised Honda service station, with pricing starting at Rs. 1,317 for models up to 150cc and Rs. 1,667 for 150cc to 250cc models. The pricing structure varies based on the purchase year of the vehicle.
Commenting on the initiative, Yogesh Mathur - Director, Sales and Marketing, at Honda Motorcycle & Scooter India said, “Customer satisfaction has always been crucial in the vehicle purchasing process, with after-sales service playing a vital role. As a leading 2Wheeler manufacturer, Honda aims to surpass customer expectations and set new benchmarks. Our 'Extended Warranty Plus' program is designed to elevate the ownership experience to new heights. It is the industry's first program to offer extended warranty coverage of up to 10 years, inclusive of high-value parts. With numerous benefits, this program will revolutionize customer retention and enhance the overall experience, fostering long-lasting loyalty. We firmly believe this program will further strengthen the unwavering trust bestowed upon us by our valuable customers."
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By: Sumesh Soman