Deactivating FASTag is an easy process. You just need to be aware of how to carry out this process. As you read, you will understand why it is crucial to deactivate your FASTag and all the different approaches that you can consider to deactivate your FASTag. You can choose the approach that is best suited for you.
FASTag: What Is It?
The toll tax collection plazas on highways often had never-ending queues. And people embarking on long journeys had to pay at every toll plaza, resulting in high spending. To address these issues and make things easy, the Ministry of Road Transport and Highways (MoRTH) has made it essential for all private and commercial vehicles to have a FASTag.
FASTag is a digital form of payment through prepaid wallets. It works under the Radio Frequency Identification (RFID) technique. It is placed on the windshield of your vehicle. The government has ordered the National Highway Authority of India (NHAI) to alter all the toll lanes into FASTag lanes, for a trouble-free experience.
Deactivate FASTag: Why Is It Necessary?
A FASTag is issued based on the vehicle registration number. Only one FASTag is allocated to each vehicle registration number. If you sell your vehicle but do not deactivate the FASTag, the amount will be deducted from your wallet as the FASTag is still issued under your vehicle registration number. In turn, the new owner of your vehicle will also be unable to get a new FASTag as there is one already linked to the vehicle.
Even you will not be able to issue a FASTag for your new vehicle, as only one FASTag can be issued to your vehicle registration number. So, it is essential that you deactivate FASTag before you sell your vehicle.
Different Approaches to Deactivate FASTag
FASTags are issued either by banks, Paytm or other authorised sellers. There are different approaches that you can consider to deactivate FASTag. You can choose the one that is most convenient for you. Mentioned below are all the approaches that you need to know about in order to deactivate FASTag.
Contact Customer Care: If you have a National Highway Authority of India (NHAI) FASTag, you can contact their customer service at 1033 and raise a request for cancellation.
Through ICICI Bank: To deactivate through ICICI Bank, you can call 18002100104. After selecting your preferred language, press 2 to talk to customer care and raise a request for cancellation.
Through Axis Bank: To deactivate through Axis Bank, send a FASTag deactivation email to [email protected] with your details. You have to attach all the necessary documents to the email. These documents and details include a cancelled cheque, your account number, the IFSC code, your account type and the reason for deactivating FASTag.
Through HDFC Bank: To deactivate through HDFC Bank, you can call 18001201243. After selecting your preferred language, press 1 for retail users and 2 for corporate users. You will be transferred to customer care where you can raise a request for cancellation.
Through Paytm: You can go to your Paytm website or mobile application and select the 'Helpdesk' tab. There, you can choose your issue type and raise a request for FASTag deactivation. You can also contact Paytm customer service at 18001204210 and request cancellation.
Through Issuer Bank Application: You can also visit the mobile application of the bank from whom you have issued the FASTag. On the application, you will find all the steps you need to follow to deactivate your FASTag account.
The Smooth FASTag Exit
At your convenience, you can easily deactivate FASTag by following any of the above-mentioned alternatives. But ensure that you do it before you sell your vehicle or you might face trouble later.
To find out more about any information or queries regarding FASTag or FASTag recharge, feel free to download the Park+ app. It is your one-stop solution for all FASTag facts, which will assist you with your FASTag worries and leave you doubt-free. So, make sure to choose Park+ for FASTag Facts!