Question 1

How to recharge your FASTag?

Accepted Answer

Here’s a step by step guide to recharging your online FASTag recharge through the Park+ website or app:

- STEP 1: Enter your vehicle number. Park+ will identify the FASTag associated with your bank
- STEP 2: Add the amount and click on proceed.
Complete the payment and you’re done!

Question 2

What is the minimum/maximum recharge value for FASTag?

Accepted Answer

You can recharge your FASTag for a value of as low as ₹100. Maximum limit is defined individually by different banks.

Question 3

Is there any offer on FASTag recharge?

Accepted Answer

Get ₹50 off on a recharge of ₹500 on the Park+ app. Use promo: FASTAG50

Question 4

Can my FASTag recharge happen on the toll plaza?

Accepted Answer

No, recharging the FASTag is not possible on the toll plaza. If you don’t have FASTag beforehand, you will have to pay double the amount on the toll booth. Toll recharge is not possible and also not a good idea as it leads to you spending more money. Recharge your FASTag on the go via the Park+ website or the app.

Question 5

How can I check my FASTag balance?

Accepted Answer

You can simply check your FASTag balance through your Park+ App.

1. Click on "FASTag' tab on the home screen 
2. Click on ‘Recharge FASTag’ button
3. Then enter your vehicle number 
4. You'll be able to see the available FASTag balance on the top-right of the recharge screen

Balance might not be available for all banks

Question 6

My FASTag is blacklisted. What can I do now?

Accepted Answer

If your FASTag is blacklisted, please reach out to your FASTag bank on their customer support numbers mentioned below, and they will guide you in activating your FASTag again!

HDFC Bank: 18001201243

IDFC First Bank: 18002668870

IHMCL: 1033

Axis Bank: 18004198585 ICICI Bank: 180020100104

Paytm Payments Bank: 18001204210

Bank of Baroda: 18001034560

Kotak Bank: 18602666888

Karur Vysya Bank: 18001021916

Federal Bank: 18002669520

Equitas Small Finance Bank: 18001031222

Union Bank of India: 18002586400

If your bank is not in the above list, please reach out to the respective bank by visiting the bank website!

Question 7

Why does my FASTag have a security deposit?

Accepted Answer

A security deposit is charged by the bank against the FASTag issued to a customer. In case of payment defaults, the dues can be adjusted from the security deposit. So it is always wiser to make your FASTag recharge online. With Park+ you would not have to pay a security deposit for your FASTag .

Question 8

What do I do if the refund is not received?

Accepted Answer

If you’ve not received a refund for an incorrect transaction, please reach out to the issuing bank to resolve this issue.

Question 9

What happens if I have low balance in my FASTag?

Accepted Answer

Low balance in FASTag may lead to your tag being blacklisted. You will end up paying double the toll fee with less balance in FASTag. Hence it is always advised to maintain balance in your FASTag for maximum convenience.

Question 10

Why do I use FASTag?

Accepted Answer

FASTag offers the ease of payment, you don’t need to stop at the tolls to make payment anymore. It can be easily recharged online through UPI, credit cards or debit cards.

FASTag Recharge with Park+

FASTag Recharge with Park+

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