ICICI FASTag is a 10X5 cm compact rechargeable tag for automatic deduction of toll charges while driving through toll plazas. It is a quick, hassle-free, electronic toll payment system that enables cashless transactions and keeps toll plazas decongested.
ICICI FASTag contains a chip and an antenna hidden under the high-grade paper layers. The tag is linked to the customers prepaid account. After activation, this rectangular card is attached to the vehicles windscreen. The device readers at toll plazas use Radio-frequency Identification (RFID) technology to read the information stored in the tag. When the vehicle drives through the dedicated FASTag lanes at the toll plaza, the installed readers scan the information and debit the linked account for the applicable toll charges.
Saving your time and fuel, ICICI FASTag lets you enjoy a smooth ride without having to stop at all the toll plazas. Under National Electronic Toll Collection (NETC) program, the FAStag facility is available at more than 650 toll plazas across the highways (National and state) of India. Cashless payment The toll payment is deducted automatically from the linked prepaid account/wallet. There is no need to carry cash while driving out of the city. Also, the tags are interoperable. The same recharged tag is functional at multiple toll plazas. Easy ICICI FASTag recharges online can be done using Park+ FASTag login for ICICI bank. The Park+ app allow for a very simple two-click recharge on the go.
|Tag Class||Description||Tag Colour||Tag Deposit*||Threshold amount*|
|4||Car / Jeep / Van||Violet||200||200|
|4||TATA Ace and similar mini Light Commercial Vehicle||Violet||200||100|
|5||Light Commercial Vehicle / Mini Bus||Orange||300||100|
|6||Bus 3 Axle||Yellow||400||100|
|6||Truck 3 Axle||Yellow||500||100|
|7||Bus 2 Axle / Truck 2 Axle||Green||400||100|
|12||Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle||Pink||500||100|
|15||Truck 7 Axle and above||Blue||500||100|
|16||Earth Moving / Heavy Construction Machinery||Black||500||100|
Source: ICICI Bank
*Tag deposit is refundable amount at the time of FASTag account closure. *Threshold amount is the minimum recharge amount at the time of FASTag activation.
Park+ offers you a quick and convenient way of recharging ICICI Bank FASTag in just two simple steps. Here are the steps for the ICICI FASTag Recharge Online via Park+:
The tag is automatically activated once you create your FASTag account for ICICI FASTag online recharge, allowing online ICICI FASTag balance check by providing your personal and vehicle details like vehicle number, etc. You can also visit your nearest POS location to get the activation done but having a Park+ FASTag login for ICICI bank conveniently reduces the labor, both physically and mentally with just one click and all the FASTag services on the go!
Having an ICICI Bank FASTag Recharge portal reduces your hours both physically and mentally, without the frustration of scrolling your way to the ICICI bank FASTag login on your phone screens!
Your ICICI FASTag recharge can be done quickly and simply with Park+ in these two steps:
STEP 1: Enter your vehicle registration number. Park+ will identify the FASTag bank associated with your vehicle, for example, ICICI
STEP 2: You can add the amount of your FASTag recharge and pay.
And you are done!
The recharge of your ICICI FASTag can be done on both the Park+ app and web.
Backlisted FASTags are banned from auto-deduction of toll charges. There are various reasons for a FASTag to get blacklisted:
If the FASTag gets blacklisted due to negative balance, adding the balance will activate it again. If it gets blacklisted on request of government authorities, you will have to furbish a permission letter from the concerned agencies.
If you are an ICICI customer, there are five ways to check FASTag balance -- online, SMS, mobile application and Customer Care helpline:
ICICI FASTag customers can check their tag account balance with Park+. - Download the Park+ app and sign up to create your account. - Go to FASTag tab and click on FASTag recharge. - Enter your vehicle number and proceed, you will be able to see your FASTag balance on the top of the screen. - Click on it to get an overview of your ICICI FASTag balance.
To check the balance on the website: - Visit the ICICI bank website. - Log in to the customer FASTag Portal. - Then select View Balance option.
If you are registered with the ICICI bank for the FASTag services, you will automatically get an update every time you use FASTag account for toll payments or recharges.
Alternately, you can SMS
If your mobile number is registered with the National Highways Authority of India (NHAI) prepaid balance, you can check FASTag balance by giving a missed call to a toll-free number 91-8884333331
Alternately, all ICICI FASTag customers, can use their registered mobile number to give a missed call on <801092888> to know their FASTag balance.
You can access your account statement by logging in to ICICI customerFASTag web portal Or, You can use E-toll which is ICICI Bank FASTag is mobile app to know your transaction details.
If your FASTag is not blacklisted, but still not working at toll plaza, just dial1033 helpline number by MoRTH/NHAI/IHMCL to get redressal for your complaints
In Most of the cases, customer will get an auto-credit/reversal of amount for double deduction. You can also call ICICI toll-free number 1800-2100-104 to get your complaint registered.
ICICI bank toll-free number: 1800 2100 104 (Chargeable number: <1860 2670 104>) Or Send SMS:
ITOLL(Space)Pincode(Space)Name to 5676766. Example ITOLL 400051 Roshan Kumar
ICICI bank representative connects back within two working days.
Yes, you need to maintain a minimum balance of Rs 99 in your ICICI FASTag.
No. Unfortunately, once the recharge is completed, no refund can be processed for the same
Around 650 or more toll booths in India are not accepting FASTag issued by ICICI
To get a refund for your ICICI FASTag, raise a dispute with the bank directly, and they will resolve it for you.
HDFC Bank: 18001201243
IDFC First Bank: 18002668870
Axis Bank: 18004198585
ICICI Bank: 180020100104
Paytm Payments Bank: 18001204210
Bank of Baroda: 18001034560
Kotak Bank: 18602666888
Karur Vysya Bank: 18001021916
Federal Bank: 18002669520
Equitas Small Finance Bank: 18001031222
Union Bank of India: 18002586400
If your bank is not in the above list, please reach out to the respective bank by visiting the bank website!
You should approach the ICICI to get your FASTag card replaced as soon as possible
The validity of your FASTag ICICI is until 5 years. You can recharge it online based on your usage.
The login credentials are shared with the vehicle owner once the FASTag is delivered to them. It usually comes with a welcome kit that contains all the information about the login of your ICICI FASTag.
In all situations, the balance is reflected within 5 mins for your ICICI FASTag. In case, the added balance is not being shown for more than 1.5hrs, please reach out to the support team at email@example.com along with below details:
If your FASTag is low on balance, your FASTag might get delisted. To avoid this situation, it is important you check ICICI FASTag balance time and again, and recharge if needed.
If your FASTag is stolen or lost, call the ICICI customer care number to block your FASTag card. The ICICI FASTag balance will be transferred to the new FASTag issued to you.