Saves time and fuel ICICI FASTag lets you enjoy a smooth ride without having to stop at the toll plazas. Under National Electronic Toll Collection (NETC) programme, FAStag facility is available at more than 650 toll plazas across the highways (National and state) of India. Cashless payment The toll payment is deducted automatically from the linked prepaid account/wallet. There’s no need to carry cash while driving out of the city. Also, the tags are interoperable. The same recharged tag is functional at multiple toll plazas. Easy recharge ICICI FASTag recharges can be easily done using Park+. Their website and app allows for a very simple two click recharge on the go.
|Tag Class||Description||Tag Colour||Tag Deposit*||Threshold amount*|
|4||Car / Jeep / Van||Violet||200||200|
|4||TATA Ace and similar mini Light Commercial Vehicle||Violet||200||100|
|5||Light Commercial Vehicle / Mini Bus||Orange||300||100|
|6||Bus 3 Axle||Yellow||400||100|
|6||Truck 3 Axle||Yellow||500||100|
|7||Bus 2 Axle / Truck 2 Axle||Green||400||100|
|12||Tractor / Tractor with trailer / Truck 4/ 5/ 6 Axle||Pink||500||100|
|15||Truck 7 Axle and above||Blue||500||100|
|16||Earth Moving / Heavy Construction Machinery||Black||500||100|
Source: ICICI Bank
*Tag deposit is refundable amount at the time of FASTag account closure. *Threshold amount is the minimum recharge amount at the time of FASTag activation.
Your ICICI FASTag recharge can be done quickly and simply with Park+ in these two steps:
STEP 1: Enter your vehicle registration number. Park+ will identify the FASTag bank associated with your vehicle, for example, ICICI
STEP 2: You can add the amount of your FASTag recharge and pay.
And you are done!
The recharge of your ICICI FASTag can be done on both the Park+ app and web.
Backlisted FASTags are banned from auto-deduction of toll charges. There are various reasons for a FASTag to get blacklisted: • Insufficient balance in FASTag wallet/account • Using the FASTag for two different vehicles. • Violation of rules set by law enforcement agencies
• If the FASTag gets blacklisted due to negative balance, adding the balance will activate it again. • If it gets blacklisted on request of government authorities, you will have to furbish a permission letter from the concerned agencies.
If you are an ICICI customer, there are five ways to check FASTag balance -- online, SMS, mobile application and Customer Care helpline:
ICICI FASTag customers can check their tag account balance with Park+ • Download the Park+ app and sign up to create your account • Go to‘FASTag’ tab and click on ‘FASTag recharge’ • Enter your vehicle number and proceed, you will be able to see your FASTag balance on the top of the screen • Click on it to get an overview of your ICICI FASTag balance.
To check the balance on the website: • Visit the ICICI bank website • Log in to the customer FASTag Portal • Then select View Balance option
• Log in to eToll, ICICI Bank’s FASTag mobile app, with your tag details • Click on the FASTag Account Number to check account balance
If you are registered with the ICICI bank for the FASTag services, you will automatically get an update every time you use FASTag account for toll payments or recharges.
Alternately, you can SMS
If your mobile number is registered with the National Highways Authority of India (NHAI) prepaid balance, you can check FASTag balance by giving a missed call to a toll-free number 91-8884333331 Alternately, all ICICI FASTag customers, can use their registered mobile number to give a missed call on <801092888> to know their FASTag balance.
You can access your account statement by logging in to ICICI customerFASTag web portal Or, You can use E-toll which is ICICI Bank FASTag’s mobile app to know your transaction details.
ICICI bank toll-free number: 1800 2100 104 (Chargeable number: <1860 2670 104>) Or Send SMS: ITOLL(Space)Pincode(Space)Name to 5676766. Example ITOLL 400051 Roshan Kumar ICICI bank representative connects back within two working days.
To get a refund for your ICICI FASTag, raise a dispute with the bank directly, and they will resolve it for you.
HDFC Bank: 18001201243 IDFC First Bank: 18002668870 IHMCL: 1033 Axis Bank: 18004198585 ICICI Bank: 180020100104 Paytm Payments Bank: 18001204210 Bank of Baroda: 18001034560 Kotak Bank: 18602666888 Karur Vysya Bank: 18001021916 Federal Bank: 18002669520 Equitas Small Finance Bank: 18001031222 Union Bank of India: 18002586400 If your bank is not in the above list, please reach out to the respective bank by visiting the bank website!
In all situations, the balance is reflected within 5 mins for your ICICI FASTag. In case, the added balance is not being shown for more than 1.5hrs, please reach out to the support team at firstname.lastname@example.org along with below details:
If your FASTag is low on balance, your FASTag might get delisted. To avoid this situation, it’s important you check ICICI FASTag balance time and again, and recharge if needed.