HDFC FASTag lets you enjoy a smooth ride without having to stop at the toll plazas. RFID scanners automatically scan and deduct the toll charges. The user need not wait in the long queues at the toll plaza. #### Cashless payment The toll payment is deducted automatically from the linked prepaid account/wallet. Thus eliminating the need to carry cash while driving. Also, the tags being interoperable, one tag is functional at multiple toll plazas. #### Easy recharge HDFC FASTag recharge can be easily done using Park+. Their website and app allow for a very simple two-click recharge on the go. #### Ease in transaction monitoring HDFC FASTag users can opt for an SMS or e-mail notification facility for toll deductions and tag account balances. They can also use HDFC FASTag customer login to download toll-related statements. #### Earn rewards FASTag users earn a cashback of 2.5% on the transactions made at National Highways. #### Reduces carbon footprints The FASTag ensures smooth and non-stop movement of vehicles through the toll plazas. Thus, reducing vehicular emissions and the country's carbon footprints.
You can buy HDFC FASTag online or via bank branches/point-of-sale (POS).
|NPCI Vehicle Class||Description||Security Deposit (in Rs.)||Threshold Amount (in Rs.)|
|4||Car / Jeep / Van / Tata Ace and Similar mini Light Commercial Vehicle||200||0|
|5||Light Commercial vehicle 2-axle||300||200|
|6||Bus– 3 axle||400||500|
|6||Truck - 3 axle||500||500|
|7||Bus 2 axle / Mini bus, Truck 2 axle||400||500|
|12||Tractor / Tractor with trailer, Truck 4, 5 & 6 –axle||500||500|
|15||Truck 7-axle and above||500||500|
|16||Earth Moving / Heavy Construction Machinery||500||500|
Source: HDFC Bank * GST is applicable to all the above-mentioned charges. *Convenience fees on using a credit card are 1.10% of the transaction value, the debit card is 1% of the transaction value, and NetBanking is Rs. 8.00 per transaction.
• With Park+, FASTag recharge can be done using both - their app and website, hence convenient. • FASTag bought through Park + can also be used at fuel pumps, society gates, corporate gates, and parking lots • Park+ also enables cashless parking at select parking spots in the country. • Park+, with its app and website, lets you check your HDFC tag balance on the go.
Your HDFC FASTag recharge can be done quickly and simply with Park+ in these two steps:
STEP 1: Enter your vehicle registration number. Park+ will identify the FASTag bank associated with your vehicle, for example, HDFC
STEP 2: You can add the amount of your FASTag recharge and pay.
And you are done!
The recharge of your HDFC FASTag can be done on both the Park+ app and web.
A blacklisted FASTag is banned from auto-deduction of toll charges. Following are the reasons why an HDFC FASTag gets blacklisted:
• Low balance: There may be less than the minimum balance (threshold amount) in your prepaid FASTag wallet/account
• Dispute at respective toll plaza: There may be pending dues in need of clearance at the toll plaza
• Technical issues: The installed scanner at the toll plaza may not be functioning properly
• Damaged Fastag: The bar code of the tag may have been damaged while washing during service
• Incomplete KYC: Your KYC documents may be incomplete
• Unregistered tag: You may have pasted the tag on your windscreen before its activation
If you are an HDFC customer, there are five ways for you to check FASTag balance - Park+ app, HDFC FASTag customer portal, SMS, and Customer Care helpline: Check balance using Park+ app:
To check the balance on the bank website: 1. Log on to your HDFC bank FASTag account using User ID and password 2. Select ‘FASTag balance’. 3. View/download the statement of your FASTag deductions.
All the registered HDFC FASTag users, get notified regarding their toll-related transactions via SMS. So, if your mobile number is registered with the bank, you can check the inbox to know about toll deductions, recharges, and account balances. #### Check FASTag Balance using Customer Care Helpline: To enquire about your FASTag balance: - You can call HDFC customer care number 1800-120-1243 - Or, give a missed call to 720-805-3999 with your registered mobile number.
To get a refund for your HDFC FASTag, raise a dispute with the bank directly, and they will resolve it for you.
HDFC Bank: 18001201243 IDFC First Bank: 18002668870 IHMCL: 1033 Axis Bank: 18004198585 ICICI Bank: 180020100104 Paytm Payments Bank: 18001204210 Bank of Baroda: 18001034560 Kotak Bank: 18602666888 Karur Vysya Bank: 18001021916 Federal Bank: 18002669520 Equitas Small Finance Bank: 18001031222 Union Bank of India: 18002586400 If your bank is not in the above list, please reach out to the respective bank by visiting the bank website!
In all situations, the balance is reflected within 5 mins for your HDFC FASTag. In case, the added balance is not being shown for more than 1.5hrs, please reach out to the support team at firstname.lastname@example.org along with below details:
If your FASTag is low on balance, your FASTag might get delisted. To avoid this situation, it’s important you check HDFC FASTag balance time and again, and recharge if needed.