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What is HDFC FASTag?



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HDFC FASTag is a new-age contactless toll collection method. HDFC FASTag is a compact reloadable card that enables automatic toll deduction from the bank account linked with the FASTag as one drives through the toll plazas on national highways.

The HDFC bank FASTag online service facilitates cashless transactions, promotes balance checking online, and helps keep the long queues from forming at the toll plazas.

How does HDFC FASTag work?

HDFC FASTag is linked to the customer's prepaid account. After activation, this rectangular card is attached to the vehicle's windscreen. The device readers at toll plazas use Radio-Frequency Identification (RFID) technology to capture the unique FASTag number. When the car drives through the dedicated FASTag lanes at the toll plaza, the installed readers debit the linked wallet account for the applicable toll charges.

What are the benefits of HDFC FASTag?

  • Customers using an HDFC Bank FASTag are not required to carry cash for toll transactions and are not obliged to collect exact change when driving through the toll plazas.

  • With the auto-debit of precise toll amount from the FASTag, it saves a lot of time, allowing speedier transit through toll plazas.

  • The FASTag recharge for HDFC bank can be done online with a credit card, debit card, FASTag wallet, or Internet banking.

  • You will receive instant SMS alerts on your registered mobile number for toll transactions, low balance, and other events.

  • FASTag Online Portal for Customers, Banks, and Vendors: Validity of 5 years.

  • There are social benefits like reduced air pollution, reduced paper use and better highway management.

How to apply for HDFC FASTag?

HDFC FASTag application is very convenient in today's time as one can go online for it. However, HDFC FASTags can be bought via the bank branches/point-of-sale (POS) for those partially acknowledged with technology and the internet.

Purchasing HDFC FASTag online:

  • Visit the HDFC FASTag customer webpage.
  • Under the 'Enter Details' section, you will be asked if you already have an HDFC saving bank account. Choose Yes/No as applicable.
  • If you choose 'Yes', you will be asked for your Customer ID. A verification code will be sent to your registered mobile number. On verification, the bank will use the existing KYC information to auto-fill into your application form.
  • If you choose 'No', you will have to provide all the details, including KYC documents, as mentioned in the following steps.
  • Under the 'Vehicle registration' section, select the vehicle type (commercial/private) and vehicle number for which you want FASTag.
  • Under the 'Upload documents' section, upload the documents asked, such as Vehicle Registration Certificate (RC), PAN Card, Driving license, and any other photo and address proof as applicable.
  • After reviewing your completed application, click on 'Submit'.
  • The bank will verify your application and mail the RFID sticker to your registered address.
  • Customers can call the HDFC FASTag toll-free customer care number 1800-120-1243

Purchasing HDFC FASTag Offline:

You can buy HDFC FASTag offline by visiting the bank's authorized agent sales offices or POS locations at the National Highway toll plazas. The list of toll plazas and HDFCsales branches for FASTag purchases is available on the bank's website. You will have to visit the POS or bank branch with the following documents:

  • A duly filled and signed HDFC bank FASTag application form.
  • Vehicle owner's passport-size photograph.
  • Original and scanned copy of the vehicle's Registration Certificate (RC).
  • A valid driving license/Aadhaar card/PAN Card for address and identity proof.
  • Original and scanned copies of other KYC documents as applicable to the individual or corporate FASTag user.

What are the documents required while applying for HDFC FASTag?

The following documents need to be submitted to the bank while applying for the FASTag:

  • Duly filled and signed the FASTag application form
  • Passport-size photograph of the vehicle owner
  • Scanned copy of the Registration Certificate (RC) of the vehicle
  • Know Your Customer (KYC) documents as per your category:
  • For Individuals:
  • ID proof and Address proof in the form of the following: PAN Card (mandatory), Driving License, valid Passport (first and last page), Voter ID Card, Aadhar Card.
  • For Corporates:
  • For Public Limited, Private Limited, Partnership, and Proprietorship.
  • Certificate of Incorporation/ Partnership Deed/ Registration certificate of the firm/ PAN Card of the Proprietor.
  • PAN Card (mandatory) as the address proof of the Proprietor's firm.
  • Photo ID of signing authority.
  • List of Directors along with partners' names and addresses.

What are the HDFC FASTag fees/charges?

There are three types of charges levied on FASTag from HDFC:

  1. Tag Joining Fee This is the one-time registration charge to activate the FASTag. The current charges are Rs.100, including applicable taxes.
  2. Security Deposit This is the refundable security against any outstanding toll charges. It can be claimed back at the time of closure of the account after clearing all dues. The amount of deposit varies as per the class of the vehicle.
  3. Threshold Amount This is the minimum recharge amount applicable at the time of Tag activation. The threshold amount also varies as per the vehicle class.
NPCI Vehicle ClassDescriptionSecurity Deposit (in Rs.)Threshold Amount (in Rs.)
4Car / Jeep / Van / Tata Ace and Similar mini Light Commercial Vehicle2000
5Light Commercial vehicle 2-axle300200
6Bus– 3 axle400500
6Truck - 3 axle500500
7Bus 2 axle / Minibus, Truck 2 axle400500
12Tractor / Tractor with trailer, Truck 4, 5 & 6 –axle500500
15Truck 7-axle and above500500
16Earth Moving / Heavy Construction Machinery500500

Source: HDFC Bank * GST applies to all the charges mentioned above. *Convenience fees on using a credit card are 1.10% of the transaction value, the debit card is 1% of the transaction value, and NetBanking is Rs. 8.00 per transaction.

How to recharge HDFC FASTag using Park+?

Park+ offers you a quick and convenient solution for the HDFC FASTag recharge process with just two simple steps. Here are the steps for HDFC bank FASTag recharge via Park+: -

  • Enter your vehicle registration number or your car chassis number on the Park+ FASTag portal. Park+ will validate your bank FASTag name, i.e. FASTag HDFC bank, with your vehicle's FASTag
  • Once your FASTag account is validated, enter your desired recharge amount and click 'Pay'.

Benefits of using Park+ FASTag recharge

  • HDFC FASTag online recharge portal is available for recharge on both the Park+ app and website, allowing users quick and easy access to other services like checking the remaining balance in their FASTag, etc.
  • Park + FASTag benefits you as it allows automatic deduction of payment at fuel pumps, society gates, corporate gates, and parking lots for due tax or money deduction according to the need of the moment.
  • With Park+, you can avail yourself of cashless parking at select parking spots in the country, further adding to the benefits of availing their services.
  • You can also do a quick HDFC FASTag balance check via the Park+ app or website.

How to activate HDFC FASTag?

The tag is automatically activated once you create your account for HDFC FASTag recharge online by providing your details like your mobile number, ID proof, and your vehicle details. With an online FASTag portal, you reap the benefit of checking HDFC bank FASTag balance online. Having an HDFC FASTag recharge login portal reduces your physical and mental hours without the frustration of scrolling your way to the HDFC FASTag login on your phone screens!

In conclusion, the need to own an online FASTag is well-established. Not only does it save time and money, but this initiative by the government has also made citizens' lives easier. This is because crossing the toll plaza across India is quicker and the roads are relatively decongested. Buy FASTag online if you haven't already and make travelling in India much quicker.

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FAQs

Q1 How to check HDFC FASTag balance?

If you are an HDFC customer, there are five ways for you to check FASTag balance - Park+ app, HDFC FASTag customer portal, SMS, and Customer Care helpline:

Check balance using Park+ app:

HDFC FASTag customers can know their RFID tag account balance using Park+

  • Download the Park+ app and sign up to create your account
  • Go to the ‘FASTag’ tab and click on ‘FASTag recharge’
  • Enter your vehicle number and proceed, you will be able to see your FASTag balance on the top of the screen
  • Click on it to get an overview of your HDFC FASTag balance.

Check Balance using HDFC Website:

To check the balance on the bank website:

  1. Log on to your HDFC bank FASTag account using User ID and password
  2. Select ‘FASTag balance’.
  3. View/download the statement of your FASTag deductions.

Check FASTag Balance using SMS:

All the registered HDFC FASTag users, get notified regarding their toll-related transactions via SMS. So, if your mobile number is registered with the bank, you can check the inbox to know about toll deductions, recharges, and account balances.

Check FASTag Balance using Customer Care Helpline:

To enquire about your FASTag balance:

  • You can call HDFC customer care number 1800-120-1243
  • Or, give a missed call to 720-805-3999 with your registered mobile number.

Q2 How to check HDFC FASTag transaction history?

You can view the transaction details or download the wallet statement by logging on to the HDFC FASTag online account.

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