Get the cashback for up to 3 FASTag recharges with ParkPlus Download the ParkPlus app and avail the offer now!
While applying for KVB FASTag, the customer will need to carry both original and scanned copies of the Know Your Customer (KYC) documents along with the FASTag application form.
You can buy Equitas FASTag either online (through the FASTag web portal) or offline (from point of sale (POS) locations).
For the tags ordered online, one needs to pay INR50 (excluding taxes) as the courier charges. The rest of the charges/fees are as mentioned in the table below:
|Vehicle Description||Vehicle Class||Tag Joining Fee (INR)||First Wallet Load Amount||Security Deposit||Total (INR)|
|Tata Ace and Similar mini Light Commercial Vehicle||4||100||100||300||300|
|Light Commercial vehicle 2-axle/ minibus||5||Nil||200||200||400|
|Truck 7-axle and above||15||Nil||300||500||800|
|Earth Moving/ Heavy Construction Machine||16||Nil||300||500||800|
Source: Equitas Bank
Park+ offers you a quick and convenient way for Equitas FASTag online recharge in just two simple steps. Here are the steps for Equitas First Bank FASTag recharge via Park+: 1. Enter your vehicle registration number or your car chassis number on the Park+ FASTag Equitas portal. Park+ will validate your bank FASTag name i.e Equitas Bank with your vehicle’s FASTag 2. Once your FASTag account is validated, enter your desired recharge amount and click ‘Pay’.
The registered Equitas FASTag customers can check their tag account balance in five ways: Park+ app, Equitas FASTag customer portal, SMS, mobile application, and customer care helpline.
Equitas FASTag customers can check their tag account balance the easiest way using the Park+ app - Download the Park+ app and sign up to create your account - Go to the ‘FASTag’ tab and click on ‘FASTag recharge’ - Enter your vehicle number and proceed, you will be able to see your FASTag balance on the top of the screen - Click on it to get an overview of your Equitas FASTag balance.
All the registered Equitas FASTag users can : - Visit the Equitas FASTag customer portal. - Enter your mobile number, password, and log in to your account. - Then check your tag balance.
Equitas Bank customers can use Equitas Selfe FASTag mobile app to check their account balance. - Download the Equitas Selfe FASTag app from the Google play store - Select your FASTag to view your wallet balance.
All the Equitas FASTag registered users, get notified on their mobile number regarding their FASTag transactions. They receive instant SMS notifications for toll payments, recharges, and FASTag account balances. Alternatively, you can give a missed call to 91 88843 33331, if your registered mobile number is already linked with your NHAI prepaid wallet.
You can call Equitas Bank customer care (1800 103 1222) to know your account balance.
Login to your FASTag account using your mobile and password. You will be prompted for certain information and your login credentials will be sent to your registered mobile number. You can also call Equitas Bank customer care for assistance.
To view your FASTag transaction history: - Login to your FASTag customer portal and view the transaction history. - Or, Check your inbox for the SMS on toll transactions
No, there’s no expiry date for your Equitas FASTag wallet. You can keep using the amount for toll transactions as long as you wish.
You need to submit certain documents to the concessionaire so they can verify your residential status. Once it is verified, you will be able to avail of the concession on the Equitas FASTag attached to your vehicle.
You can call the bank’s customer care to report an incorrect/double deduction. The bank will raise the claim with the toll plaza on your behalf. The chargeback process usually takes 20 days after which your money shall be reverted to your account.
If there is sufficient balance in your tag account, and the ETC equipment is not able to scan your card at the toll plaza; you can pay the toll charges in cash and drive through. But, make sure to call Equitas customer care and also report the issue with the concessionaire.
For any Fastag related query, the customer can: - Contact Equitas Bank toll-free helpline number: 1800-103-1222 - Or, Contact NHAI helpline number: 1033 - Or, submit an online query at Equitas helpdesk.
You can call Equitas customer care to block your tag. Once the new tag is issued, your previous account balance will be transferred to your new account.