Toyota, a prominent player in the automotive industry, faces a roadblock as it pauses the dispatch of its popular models – Fortuner, Crysta, and Hilux – to dealerships. The halt is a response to certification issues encountered by the company, impacting its production temporarily.
The problem arose when irregularities were detected in certification testing procedures for three diesel engines utilized in these vehicles. These engines, supplied by Toyota Industries Corporation (TICO), exhibited variations in horsepower output measurements during testing compared to those in mass production, as disclosed by Rushlane.
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While concerning, Toyota reassures consumers that these irregularities do not compromise the safety or emissions standards of the vehicles. Moreover, the company clarifies that there is no misrepresentation of horsepower or torque figures. Customers who have already made bookings for these models can expect deliveries to proceed, with transparent communication regarding the ongoing certification challenge.
In response, Toyota has launched a specialized investigation and is collaborating with relevant authorities to resolve the issue. The company has also conducted a re-evaluation of engine performance standards for mass-produced powertrains, ensuring adherence to regulations.
Despite this setback, Toyota remains dedicated to customer satisfaction and encourages owners to continue using the affected vehicles. Additionally, the company hints at strategic restructuring and a notable shift in corporate culture to navigate through these challenges effectively. Also read about Maruti Suzuki cars in India.