HDFC Bank offers seamless services for managing your FASTag account, whether you're facing issues related to recharge, toll deductions, or technical glitches. HDFC FASTag Customer Care is available 24/7 to ensure you receive the help you need through toll-free numbers, emails, or online support. This guide covers all the ways you can reach out to HDFC Bank FASTag Customer Care for quick assistance.
Benefits of Using HDFC FASTag
24/7 Customer Support: Quick resolution of issues through HDFC FASTag Customer Care.
Easy Online Recharge: Perform HDFC FASTag Recharge easily online.
Cashless Payments: No need to carry cash for toll payments.
Time Savings: Faster movement through toll plazas.
SMS Alerts: Receive real-time notifications for every transaction.
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HDFC FASTag Customer Care Number
If you need assistance with your FASTag account, HDFC Bank provides multiple customer care numbers to help resolve your queries promptly. Whether you’re facing a payment issue or need information about your account, these numbers are your go-to for support:
HDFC FASTag Toll-Free Number: 1800-120-1243
HDFC Bank FASTag Customer Care Number: +91-720-805-3999
These helplines are available 24/7 to handle all your FASTag-related concerns. Make sure to keep your vehicle registration number or tag ID handy while contacting customer care for a faster resolution.
HDFC FASTag Customer Care Email ID
For those who prefer written communication, HDFC FASTag Customer Care Email ID is the best option to resolve your issues. You can email your concerns to:
HDFC FASTag Customer Care Email ID: fastagdisputes@hdfcbank.com
When sending an email, provide details like your registered mobile number, vehicle registration number, and a clear description of your issue. This ensures that the support team can assist you quickly and accurately.
Common Issues Resolved by HDFC FASTag Customer Care
Some of the general issues handled by the FASTag customer care team of HDFC are:
1. Recharge Issues
Running low on balance or having trouble recharging?
You can quickly resolve this by reaching out to the customer care team. Alternatively, you can perform an HDFC FASTag Recharge online to keep your FASTag active.
2. Wrong Toll Deduction
Sometimes, incorrect toll charges may occur. If you face this issue, contact the HDFC FASTag Toll-Free Number at 1800-120-1243 or the HDFC Bank FASTag Customer Care Number for emergency roadside assistance number, you can call at 022 - 67872087. Provide your transaction details to get a quick resolution.
3. FASTag Blocked or Inactive
If your FASTag is blocked due to insufficient balance or KYC issues, contact HDFC FASTag Customer Care immediately. The helpline will guide you through the process of reactivating your FASTag.
4. Account Balance Not Updating
If your account balance doesn’t update after a recharge, call the HDFC Bank FASTag Customer Care Number or email the HDFC FASTag Customer Care Email ID for assistance.
To know your wallet status & Balance: Dial 720-805-3999
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How to Contact HDFC FASTag Customer Care for Different Needs
For general queries related to your FASTag account, like checking your balance, recharges, or account status, contact:
HDFC FASTag Toll-Free Number: 1800-120-1243
HDFC FASTag Customer Care Number (road emergency): 022-67872087
Technical Support
Facing technical issues with your FASTag? Whether it’s a malfunctioning tag or a problem with the HDFC FASTag portal, contact:
HDFC Bank FASTag Customer Care Number: 1800-120-1243
Alternatively, send a detailed email to fastag.support@hdfcbank.com explaining the technical issue.
Complaint Registration
If you have a complaint regarding incorrect toll deductions, blocked FASTags, or any other issue, reach out to:
HDFC FASTag Customer Care Number: 1800-120-1243
Provide all necessary details like your registered mobile number, vehicle number, and the nature of the complaint.
How to Recharge Your HDFC FASTag Online
Keeping your FASTag balance sufficient is essential for uninterrupted travel. The FASTag Recharge Online process is simple:
Visit the HDFC Bank FASTag recharge portal.
Enter your vehicle registration number or tag ID.
Select the recharge amount.
Choose your preferred payment method (debit card, credit card, net banking, UPI).
Confirm the payment and receive instant confirmation.
Recharging online ensures that your tag remains active, helping you avoid penalties or delays at toll plazas.
HDFC FASTag Customer Care for NRI Customers
If you are an NRI and use an HDFC FASTag for your vehicle in India, you can also access customer care from abroad. Here are the international helplines for NRI customers:
For General Support: +91-720-805-3999
Email Support: fastag.support@hdfcbank.com
This service ensures that even when you're abroad, your FASTag concerns are addressed promptly.
Steps to Resolve Grievances with HDFC FASTag
HDFC Bank provides a structured approach to address customer grievances:
Step 1: Contact Customer Care
If you face any issues, the first step is to call the HDFC FASTag Toll Free Number (1800-120-1243) or email fastagdisputes@hdfcbank.com Mention your registered mobile number and vehicle details for prompt assistance.
Step 2: Escalate the Complaint
If the initial response is unsatisfactory, you can escalate your concern by visiting the nearest HDFC Bank branch or using the online complaint form available on the HDFC Bank website.
Step 3: Further Escalation
In case the issue remains unresolved, escalate it to higher authorities within HDFC Bank by calling 1800-120-1243 or submitting a written complaint to the bank’s customer service head.
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Conclusion
Managing your FASTag is effortless with HDFC Bank FASTag Customer Care. Whether you need to resolve an issue, recharge online, or get technical support, HDFC provides multiple channels to assist you. Reach out to the HDFC FASTag Toll Free Number, email support, or perform a FASTag Recharge Online to ensure a smooth and hassle-free journey. Keep your tag active and enjoy seamless travel across India’s highways!
For any support, don’t hesitate to call HDFC FASTag Customer Care Number at 1800-120-1243 or email fastagdisputes@hdfcbank.com