Maruti, India's biggest car manufacturer, has its services in 2,764 indian cities now. Thus, making its services more accessible to the public. Maruti also boasts 40,000 service bays, with the capacity of providing services to 30 million people in a single year. In the year 2024-2025, Maruti served over 27 million, its highest ever in a financial year.
| Indian Cities reached | 2,764 |
|---|---|
| Number of service bays | 40,000 |
Fast Growth Driven By Customer Experience
In the year 2024-25, Maruti also added 460 new service outlets - that is, the addition of at least one more outlet every day. Keeping the momentum going, they plan to open 500 more outlets in 2025, of which 91 have already been inaugurated.
All this is an effort towards Maruti Suzuki's belief that having a nearby and trustworthy service center plays a big role in customer satisfaction and purchase decisions.
With the help of strong dealer partnerships, the company has been able to expand quickly and make car servicing easier and more convenient for people across India.
Future Plans: Focus on EVs
As part of its plan, Maruti is going to expand on its focus on EVs (Electric Vehicles) by establishing 1,500 EV-centric service points. This is an effort to prepare for the e-Vitara by making its Indian showrooms and service centres EV-ready.
Maruti Suzuki is all set to take its after-sales services to the next level, not only for its existing vehicles but also for the upcoming e-Vitara. With their customer-first approach, excellent services, and resources, Maruti is positioning itself as a leading business in the automotive industry.