Planning to go on a road trip? Get your FASTag activated to experience a hassle-free journey. FASTag is mandatory for all the for-wheelers in India, be it private vehicles or commercial vehicles. It is a tag which is attached to the car’s windshield that enables electronic toll payments at toll plazas across the highways. However, there are days when your FASTag could be blacklisted.
To know how to check if FASTag is blacklisted, read this blog, and find a perfect solution for yourself!
What is Fastag Blacklisted/Hotlisted?
FASTag is an electronic toll collection system implemented in India to facilitate convenient and cashless payment of tolls on highways. However, in certain situations, a FASTag may be blacklisted or hotlisted. FASTag blacklisted means that the issuing agency has temporarily suspended or deactivated it for specific reasons.
The action is taken to address issues such as insufficient balance, non-adherence to guidelines, improper tag placement, non-payment of violation penalties, or suspected fraudulent activities associated with the FASTag account. Understanding the concept of blacklisting or hotlisting is crucial for FASTag users to ensure smooth and uninterrupted use of the electronic toll payment system.
The blacklisting or hotlisting of a FASTag has significant implications for users. When a FASTag is blacklisted or hotlisted, it cannot be used for toll payments until the issue is resolved. It is important for users to promptly address the specific issues that led to the blacklisting or hotlisting, such as replenishing the account balance, rectifying guideline violations, correcting tag placement, clearing outstanding violation penalties, or resolving suspected fraudulent activities.
By taking appropriate actions and cooperating with the issuing agency, FASTag users can restore the functionality of their tags and continue enjoying the benefits of a seamless and efficient toll payment experience.
What Are The Reasons To Blacklist Your Fastag?
Reasons to blacklist your FASTag refer to the various factors that may lead to the temporary suspension or deactivation of a FASTag account by the issuing agency. Understanding these reasons is essential for FASTag users to avoid such situations and ensure uninterrupted electronic toll payment system use.
Here is a list of common reasons that can result in the blacklisting of a FASTag, and provide brief explanations for each.
Insufficient Balance: Inefficiency to maintain an adequate balance in your FASTag account can lead to blacklisting. It is crucial to regularly monitor and replenish your account to ensure seamless toll payments.
Non-Payment Of Violation Penalties: If there are outstanding toll violation penalties associated with your FASTag account, the issuing agency may choose to blacklist your tag until the penalties are settled. Promptly addressing violation notices and clearing the outstanding dues is important to avoid blacklisting.
Non-Compliance With Guidelines: Violating the guidelines set by the issuing agency, such as using the FASTag on unauthorised vehicles or misusing it for purposes other than toll payments, can result in blacklisting. Adhering to the terms and conditions specified by the agency is crucial to maintain the functionality of your FASTag.
Suspected Fraudulent Activities: In cases of suspected fraudulent activities, where unauthorised or suspicious transactions are detected, the issuing agency may blacklist the FASTag account temporarily. Ensuring the security of your account and reporting any unauthorised activities promptly can help prevent blacklisting.
By understanding these reasons and taking appropriate measures, FASTag users can proactively avoid situations that may lead to blacklisting and enjoy a seamless experience with the electronic toll payment system.
What To Do If Fastag Is Blacklisted?
There are FASTag Blacklisted Solutions which are the steps or measures that can be taken to resolve the issue of a blacklisted FASTag. When a FASTag is blacklisted, it has been temporarily suspended or deactivated by the issuing agency for certain reasons.
However, there are ways to address the problem and reinstate the FASTag's functionality:
Contact The Issuing Agency: The first step is to get in touch with the issuing agency responsible for your FASTag. They can provide specific details about why your FASTag was blacklisted and guide you on the necessary steps to resolve the issue.
Rectify The Issue: Once you are aware of the reason for blacklisting, take the necessary actions to rectify the problem. This could involve addressing insufficient balance by topping up your account or clearing any outstanding violation penalties associated with your FASTag.
Provide Required Documents: In some cases, the issuing agency may require you to provide certain documents or information to verify your identity or address any specific concerns. Ensure you provide the requested documents promptly to facilitate the resolution process.
Follow Agency's Instructions: Cooperate with the issuing agency and follow their instructions diligently. They may guide you on additional steps, such as updating your account details, correcting tag placement, or resolving any suspected fraudulent activities.
Await Resolution: After completing the necessary steps, allow some time for the issuing agency to process your request and resolve the blacklisting issue. Stay in touch with them for updates and follow-up if needed.
By following these steps and maintaining communication with the issuing agency, you can effectively resolve the issue of a blacklisted FASTag and regain the convenience and benefits of the electronic toll payment system.
How to activate the blacklisted FASTag?
In order to activate a blacklisted FASTag, it is essential to recharge the tag at the earliest convenience. If the issue persists, we recommend contacting your bank's customer care toll-free number to understand the specific reason behind the blacklisting. Take appropriate actions based on the NHAI FASTag blacklisted reason, which could be either insufficient balance or restrictions imposed by a law enforcement agency.
Maintaining an adequate balance is crucial to prevent your FASTag from being blacklisted. You can download the Park+ app to recharge your FASTag online or check the available balance conveniently. By ensuring sufficient funds in your account, you can avoid the inconvenience of a blacklisted FASTag and enjoy uninterrupted usage of the electronic toll payment system.
Frequently Asked Questions
1. Can I reactivate a blacklisted FASTag?
Yes, a blacklisted FASTag can be reactivated by identifying the reason for blacklisting and taking appropriate actions to rectify the issue.
2. How long does it take to reactivate a blacklisted FASTag?
The time taken to reactivate a blacklisted FASTag can vary depending on the issuing agency or bank. It typically involves verifying the resolution of the underlying issue and processing the reactivation request. Contact the agency or bank for an estimated timeframe for reactivation.
3. What should I do if my FASTag remains blacklisted even after taking corrective measures?
If your FASTag remains blacklisted despite taking necessary actions, contact the issuing agency or bank's customer care for further assistance. They can provide guidance on any additional steps or documentation required to resolve the issue.
4. How can I avoid getting my FASTag blacklisted?
To avoid FASTag blacklisting, ensure that you maintain an adequate balance in your account, comply with the guidelines provided by the issuing agency, correctly place the tag on your vehicle, clear outstanding violation penalties promptly, and report any suspected fraudulent activities.
5. Can I use a blacklisted FASTag for toll payments?
No, a blacklisted FASTag cannot be used for toll payments until it is reactivated. It is essential to resolve the blacklisting issue and wait for the issuing agency or bank to reinstate the functionality of the FASTag before using it for toll payments.
6. Can a FASTag be blacklisted by mistake?
While rare, it is possible for a FASTag to be blacklisted mistakenly due to technical errors or system glitches. If you believe your FASTag has been blacklisted in error, contact the issuing agency or bank's customer care immediately to rectify the situation.
7. How to check if FASTag is blacklisted?
To check if your FASTag is blacklisted, log in to your FASTag account on the official website or mobile application of the issuing agency or your bank. Look for a section or option that allows you to check the status of your FASTag. Enter the necessary details, such as your FASTag number or vehicle registration number.
8. Why am I not able to recharge my FASTag?
You may be unable to recharge your FASTag due to technical issues on the issuing agency's website or mobile application, incorrect details entered during the recharge process, payment gateway problems, or insufficient balance in your account. Check for these factors, try again later, or contact customer support for assistance.
9. Why is FASTag blacklisted?
FASTag can be blacklisted for reasons such as insufficient balance, non-compliance with guidelines, non-payment of violation penalties, or suspected fraudulent activities. These measures are taken by the issuing agency to maintain the integrity of the FASTag system and encourage adherence to rules and regulations.