Cholamandalam Car Insurance

About Cholamandalam Car Insurance

Cholamandalam MS General Insurance is a name in the insurance industry that aims to deliver stress-free car ownership to everyone. They have become a pioneer when it comes to car insurance policies. Cholamandalam has car insurance plans for both personal and commercial vehicles.

Cholamanadalam MS General Insurance offers car insurance plans like third-party, own-damage and comprehensive insurance. With the comprehensive car insurance plan, they offer cover for the damages caused by natural disasters.

All these car insurance policies protect you from any legal or financial liability that may arise due to a collision or accident. The policy covers your car for damages or losses sustained in such an event.

A few of the highlights of Cholamandalam Car Insurance are:

• Over 7100+ network garages
• 85.89% Claim Settlement ratio
• More than 25 add-on covers
• Third-party cover up to Rs. 7.5 lakh
• 24x7 Emergency Assistance

All these car insurance policies protect you from any legal or financial liability that may arise due to a collision or accident with a third party. In this guide, we will learn everything about Cholamandalam Car Insurance.

Key Features and Benefits of Cholamandalam Car Insurance Online

Despite being a government mandate, third-party motor insurance has been only available offline.

The online process of getting car insurance reduces time consumption, revolutionizing the entire insurance process. Earlier, it took several days to go through the policy papers. But now it takes just a few clicks.

Here are some key features of Cholamandalam Car Insurance which can help you in long run:

• Every piece of paperwork and documentation is digitally stored and accessible.
• Automation simplifies and speeds up the renewal process.
• It also allows comparing insurers and benefits offered on different plans under the same policy. This greatly expands your options.
• Insurers' credibility information is readily available for you to make an informed decision.
• You can review insurance plans and choose one that fits your needs.
• The best part is that you can sit at home and choose instead of waiting in long lines. It is quick, easy, and convenient.

Cholamandalam Car Insurance offers the following benefits:

• Protects your vehicle from natural and man-made disasters such as floods, cyclones, riots, strikes, etc.
• A policy that covers third-party personal injuries in the event of an accident.
• Provision for No Claim Bonus (NCB), Own Damage (OD) discount, and premium reduction for claim-free policy years.
• More than 6,900 network garages with company approval offer cashless claim settlement services.
• Immediate disbursement of the claim payment and simple, hassle-free claim start.
• Convenient 24x7 customer support service.
• The availability of the 'On-site Minor Repair' add-on within 45 minutes at the breakdown location.

• A free towing service of up to Rs 1,500 is available as an add-on.

Cholamandalam Car Insurance Add-Ons

Cholamandalam MS provides a wide range of add-on covers that allow policyholders to supplement the coverage provided by their car insurance policy.

Add-on Features of Cholamandalam MS Car Insurance:

• No Claim Bonus Protection - In the event of a partial loss claim, the No Claim Bonus (NCB) will be retained if the policy is renewed within 30 days of the policy's expiry date.
• Fixed Daily Allowance - If the insured vehicle is involved in an accident and is being repaired at a garage, the policyholder will receive a daily allowance of INR 500 or INR 1,000 per day to cover the cost of hiring a car (for a maximum of 5 days per policy period).
• Reinstatement Value - This add-on is designed to maximize claim advantage - Full Car Investment Security, with reimbursement determined by the car's attached invoice and no depreciation charges on repaired parts.
• Waiver of Depreciation - Considering the car's age, the insured vehicle is indemnified for any harm or loss to car parts.
• Personal Belongings (inside the insured car) - Cholamandalam MS's add-on cover reimburses the insured for any loss or damage to belongings and clothes inside the insured car in the event of a fire or an accident. This cover allows for a maximum reimbursement of INR 10,000 and a maximum of two claims during the policy period.
• Key Replacement Cover - In the event of replacing or fixing the keys or locks or total replacement of the insured vehicle's lock mechanism. Repayment of costs for securing a duplicate fob key up to a maximum of INR 1,000.
• License Loss Cover - If the original driving license is lost, compensation for obtaining a duplicate one (a fixed sum of INR 500) is provided. You must, however, submit the following documents:
  1. Duly affirmed copy of the report filed with the police authorities.
  2. Xerox of the receipt acquired for a duplicate license after paying a fee to the Transport Authority.
  3. Copy of the Original Driving License
  4. Copy of the Duplicate Driving License.
  5. Self-declaration that no claim is filed with another insurer against the same loss.

• Chola Assistance for Roadside Emergencies - 24x7 support is available for on-the-spot assistance like fuel delivery and battery topping up and car breakdown assistance like changing a flat tyre or on-site repair.

Cholamandalam Car Insurance Claim

Cholamandalam provides a simple claim initiation procedure. They direct their clients through the overall process till the final disbursement of the claim amount.

This guarantees a hassle-free experience. Cholamandalam has a large network of over 6,900 accredited garages wherein the clients can complete their entire cashless claim process.

There is no definitive standard that governs whether you should file a car insurance claim or not. If you have purchased the policy to protect yourself against the unaffordable, crippling costs of accidents and other unfortunate happenings, you should reconsider filing a claim for minor damages such as dents in your car.

How to File a Car Insurance Reimbursement Claim?

Follow these steps to file a reimbursement claim for Cholamandalam MS General Insurance:

• To file a claim, call the Cholamandalam MS General Insurance Toll-Free Helpline at 1800-200-5544.
• Schedule a consultation with the assessor and bring your vehicle to one of the Cholamandalam MS General Insurance's authorized network garages for restoration for cashless service. Submit the necessary documentation to the assessor.
• The company acknowledges its liability.
• If possible, select a cashless facility; the company will settle repair bills directly with the garage up to the amount payable.

• However, if you do not choose a cashless facility, you must pay for the damages and then send the bills with a claim file to the assessor for reimbursement.

Documents Required for Cashless and Reimbursement Claims

You do not have to give cash to anyone in a cashless claim. Instead, a network medical facility or workshop will cover the cost and settle the claim for you.

For cashless claims, most insurance brokers have agreements with hospitals and garages. The entire cashless claim process is based on confidence between the insurance provider, the hospital network garage, and you.

This is why it is critical to deal with an insurance agent who has a network of resources available to you.

The following documents are needed for cashless and reimbursement claims:

• Identity proof
• Driving License
• Car registration certificate
• Insurance policy papers
• Reasons for damage to the vehicle
• Insurance Claim Rejection Reasons
• Hospitalization bills, in case any

• Copy of theft, death, or injury or FIR (in case any)

Cholamandalam Car Insurance Claim Rejection Reasons

If you fail to provide any of the papers requested by the insurer, your car insurance claim may be denied. As a result, it is critical to gather all the necessary documents before submitting a claim.

The following are some of the possible causes for a claim being rejected:

• A car being driven by an intoxicated driver at the moment of the accident/mishap.
• The occurrence of a mishap as a result of a violation of traffic laws or careless/rash driving.
• Failure to notify the business of the accident on time.
• Beginning car repairs without informing the insurer.
• The driver's lack of valid documents at the moment of the accident.

• A car insurance policy that has expired or is no longer effective.

Cholamandalam No Claim Bonus

The no-claim bonus is a rebate on the succeeding year's premium. If you do not make any claims in a year, you will receive a substantial discount on the coming year's premium.

Cholamandalam offers a 20% discount on the second-year premium if you have not claimed it in the previous year. The discount percentage continues to rise. Check the below table for more information.

Cholamandalam Car Insurance Premium Calculator

A car insurance premium calculator is an online tool to estimate the cost of your insurance premium. To obtain this premium, enter details about your vehicle, such as the make, model, variant, RTO location, registration year, etc.

However, you can also enter your car's No Claim Bonus status to get personalised results. With the accurate premium value generated by the calculator, you can compare and determine suitable premium quotes to get a good deal.

How to Use a Car Insurance Premium Calculator?

Step 1: Select your vehicle's Make, Model, Fuel Type and Variant.

Step 2: Select the year of purchase and the RTO location of your vehicle.

Step 3: Describe the claims you filed during the previous policy period.

Step 4: Click the 'Calculate' button to determine your IDV and car insurance premium.

Benefits of Car Insurance Premium Calculator

A car insurance calculator serves as a valuable tool. It can be used to obtain instant quotes on your auto insurance policy. All you have to do is provide the calculator with basic information about your vehicle and coverage requirements.

• Correct Insured Declared Value :- With the premium calculator, you can determine your vehicle's correct Insured Declared Value (IDV). With the correct IDV, the actual value of your car that you should receive when filing a claim for theft or total loss of your vehicle can be determined.

• Accurate Premium Amount :- Using the premium calculator, you can determine the accurate cost you should pay to insure your car.

• Assists in Making Rational Decisions :- After learning the correct values for your IDV and premium, you can make informed car insurance decisions.

• Assists You in Choosing the Best Plan :- The correct IDV and premium values for your vehicle allow you to choose the best possible insurance policy from the available quotes.

Cholamandalam Contact Details

Contact Details to Claim for Cholamandalam MS Car Insurance

Website: www.cholainsurance.com

Email: customercare@cholams.murugappa.com

Toll-Free Number: 1800-200-5544 (available only from India) 9144-3098 5300 (For Abroad Customers)

Cholamandalam Car Insurance Policy Document

The policy documents are required and act as evidence of an automobile insurance contract. While operating a vehicle, all automobile owners are required to carry a copy of their insurance policy. The car insurance policy includes policy coverage, inclusions, exclusions, discounts, terms and conditions, etc.

To confirm the transaction, Cholamandalam MS General Insurance sends the policy document to the policyholders' registered addresses after the insurance is purchased.

You must read the policy document as it contains information on scenarios the insurance policy will cover and events for which no coverage will be offered.

How to Download Cholamandalam Car Insurance Policy Using Policy Number Online?

By visiting the website and inputting the policy number, policyholders can easily download the documentation for their auto insurance policies. To download the policy paper online, follow these steps:

Step 1: Go to the Cholamandalam MS General Insurance website.> click on "Customer Services" > scroll down to the "Email Policy Copy" option, > confirm your selection.

Step2: Enter your 17-digit policy number (without any dashes or other special characters) and press the submit button.

Step 3: Log in to the client site and download the vehicle insurance policy document. It will then be emailed to them at their registered email address.

How to Get a Hard Copy of Cholamandalam Car Insurance Policy?

Soon after purchasing a car insurance plan, Cholamandalam MS General Insurance mails the hard copy of your policy document to your registered address.

You can download the paper copy of the vehicle insurance policy document from the company website by entering the Policy Number, Mobile Number, etc.

If it was not mailed for whatever reason, you can download and print the PDF version of the insurance policy to use as a hard copy.

How Can I Make Changes In My Cholamandalam Car Insurance Policy Document?

The information submitted in a car insurance policy must be correct and precise.

If you still want to update any information, you can update online by simply going to the "Customer Services" page and choosing the "Change Contact Information" option. Enter your policy number and make the necessary corrections in the policy documents.

You can also reach the Cholamandalam MS customer service staff by dialling 1800-208-5544 or going to the insurer's nearest branch if you have any problems.

It is even easier to update insurance information online for the Cholamandalam MS auto insurance policy. The steps to change your insurance policy information online are listed below.

• Visit the Cholamandalam MS Car Insurance website.
• Click "Edit Policy" after selecting "Customer Self Services."
• Use your policy number or cellphone number to sign in.
• Update the details after successfully logging in. Click the Continue button after that.
• To validate the new information for changes, you must submit a few papers. As soon as you upload the papers, the insurers will review them and generate new information.

• To change your insurance information, you can also get in touch with the insurer directly.

Cholamandalam Car Insurance Renewal

Car insurance coverage must be renewed every year else your car wouldn't be protected. After the policy expires, the insurance must be renewed regularly.

The first insurance coverage must be in effect for at least three years for new cars. But it can be for any length of time for older cars, with the shortest term being one year.

You can extend an insurance policy from any insurer through Cholamandalam. They provide a quick, easy, and paperless way to renew your auto insurance.

Cholamandalam Car Insurance Renewal - Online Process

Step 1: Go to the website for general insurance and select the "Renewal" button.

Step 2: Click "Proceed" after selecting "Four Wheeler," entering your "Policy Number/Registration Number,"

Step 3: Verify all the details and make a payment of the renewal cost using a debit/credit card or via Net Banking. You now have a new policy! The insurance will send you a confirmation email for the same.

Cholamandalam Car Insurance Renewal - Offline Process

Call 1800-103-2292 and ask to speak with a representative about renewing your policy. Provide the necessary information and submit a check for payment.

Also, you can Text "CHOLA" to 56677 to get a callback from their representative and start the claim procedure.

Benefits of Renewing Policy With Cholamandalam

• Simple and quick renewal procedure.
• If a policy is renewed within 89 days of the previous policy's expiration, an NCB discount will apply.
• The entire NCB discount is transferred from the old to the new policy.
• 24-hour client service.

• Robust services for roadside help.

Cholamandalam Third-Party Car Insurance

According to the Motor Vehicles Act, all car owners must have third-party car insurance. Furthermore, paying for third-party damages/injuries caused by your car may lead to substantial expenses.

Having third-party car insurance is thus not only a legal requirement but also a wise decision. There are so many important benefits of third-party car insurance like:

• Third-party insurance will financially protect you in the event of the third party's death or disability, as well as damage to the third party's property or vehicle. This ensures that your legal and financial liability is covered in the event of a third-party claim.
• A third-party car insurance policy provides you with peace of mind in the event of a financially draining traumatic or unfortunate event. As a result, instead of worrying about these costs, you will receive immediate stress relief and assistance in dealing with the incident.

• A third-party car insurance policy gives you peace of mind if you are involved in a financially draining traumatic or unfortunate event. As a result, rather than being concerned about these expenses, you will receive immediate stress relief and assistance in dealing with the incident.

What is covered under Cholamandalam Third-Party Car Insurance Coverage?

Cholamandalam's third-party liability insurance covers any third-party liabilities that may arise as a result of an accident or mishap involving your insured vehicle.

Coverage is provided for third-party injuries/death and property damage up to Rs 7.5 lakh under the Cholamandalam third-party car insurance policy.