IFFCO Tokio General Insurance Company offers insurance in multiple sectors such as cars, homes, businesses, travel, and others. Their comprehensive policies are based on international rates to optimise the premium outflow. It is a one-stop solution for insurance and risk coverage.
IFFCO Tokio has a solid presence in the rural sector and all major tier 1, 2, and 3 cities. It is the first private insurer in India to underwrite mega policies and to permeate into rural areas through single-person operated centres. It has increased insurance penetration in rural areas and has reached customers' doorsteps.
IFFCO Tokio provides premium car insurance at a very reasonable price, affordable for every income group. Their rates go as low as ₹6 per day. Since the company has an extensive presence, its policies can be purchased anywhere.
With a network of over 4500 garages, IFFCO Tokio provides you with cashless repair facilities anywhere in the country. Smartphone-enabled self-inspections and 24*7 customer support enable your claim to be processed seamlessly, even on holidays.
If you use their app, your claim settlement can be processed within 4 hours. With 22+ years of experience, IFFCO Tokio provides easy renewal, roadside assistance, and a superfast, hassle-free claim settlement experience.
Many people are hesitant to buy car insurance online owing to concerns of reliability and authenticity, or the absence of physical insurance offices in their city. IFFCO Tokio has addressed this concern by providing reliable customer support for its customers.
Buying an insurance policy online has many benefits.
You can read other customers' reviews, compare policy prices, review add-ons, and pay online any time of the day.
Online insurance is paperless and instant, which means that you never have to worry about losing your documents.
A key feature of buying car insurance online is that policy endorsement is easy. If you want to make any changes in the policy midterm, during renewal, or purchase, you just have to fill out a form and submit it online. The changes get sanctioned quickly, making the whole process customer-friendly.
Being paperless, online car insurance is also environmentally friendly. The process is simple and you can log into your account in no time and easily purchase your insurance, process your claims, renew your policy, and track your progress.
Various types of car insurance policies are available in the market. Not all of them are designed specifically for your benefit and maximum protection. With these add-on features, IFFCO Tokio gives you the advantage of choosing the best alternatives based on your requirements.
Using customised add-ons, you can get maximum financial protection and value for money. You can add these features during policy renewal or when buying the policy for the first time.
Some customised add-ons offered by IFFCO Tokio for your car insurance are as follows:
Zero Depreciation Cover: The car depreciation value gets deducted from the claim. With this add-on feature, you do not have to pay for the depreciation cost while making a claim, and the entire claim amount will be delivered to you.
No-Claim Bonus Protection: You receive a No-Claim bonus while renewing the policy if you have not claimed in the previous year. With this add-on feature, you can avail of a 20-50% discount on your renewed policy if you have not claimed it on your previous insurance policy.
Engine protection: Engine protection is not typically covered in insurance policies. With IFFCO Tokio’s engine protection add-on feature, you do not have to pay for engine repairs out of your pocket in case your engine is damaged.
Return to Invoice: This add-on feature helps you to get the original invoice amount of your car, including road tax and registration charges, in case you completely lose your vehicle due to theft or damage.
Roadside Assistance: IIFCO Tokio's roadside assistance feature add-on is extremely beneficial in case of a mechanical fault or a flat tire. This feature offers numerous services such as towing, refuelling, key replacement, and so on, in case of an emergency in the middle of nowhere.
Garage Cash Cover: When your car is at a garage for repairs, you will need another vehicle for convenience. This feature will cover your hired vehicle cost under such circumstances.
Key-Replacement cover: In case of car theft or loss of a key, this feature covers the cost of your lock replacement.
Windshield Glass Cover: Replacing your damaged windshield can be prohibitively expensive. This add-on feature makes it possible for you to replace your car windshield at no extra cost, without losing your no-claim bonus.
Loss of Personal Belongings: This feature helps you claim the loss of your personal belongings in case of theft from your secured car.
Consumable Covers: With the help of this add-on feature, you can claim the cost of consumables, like nuts and bolts and engine oil, in the event of an accident.
Ambulance and Medical Expenses: If you or another party is injured in a car accident, this add-on feature will help you claim ambulance costs and other medical expenses.
Personal accidental cover: If you become disabled or pass away in a car accident, this add-on will provide you or your nominee with a substantial lump-sum amount for your family's financial future.
Accidental cover for car passengers: If a passenger in your car gets injured or dies during an accident, they or their family will receive a lump sum compensation.
As an insurance policyholder, at some point in time, you will have to file for a claim to get insurance benefits. IFFCO Tokio has revolutionised its procedures, and filing claims has never been this smooth.
It is vital to understand the process of filing a claim, as it is the first step to inform your insurer about the incident for which you are claiming your insured amount. It helps them analyse the claim asked for and disperse money as per your needs.
When an incident occurs, a claim request needs to be submitted. Since every policy is different, you need to have a proper understanding of your policy details, and it has to be up to date in case you are submitting a claim. You can file a claim in case of accidents, theft, loss of vehicle, loss of life, and damages.
In case of an accident, a notice of the accident (involving any third party) needs to be immediately reported to the insurer on the IFFCO Tokio General Insurance toll-free number: 1800-103-5499. For a major accident, the damages need to be reported before the vehicle gets removed from the accident spot.
In the event of injury, death, third-party property damage, theft, burglary or break-in, damage due to malicious acts, riots, strikes, and terrorist activity, filing a police complaint is essential.
You need to file for an insurance reimbursement claim in case of accidental damage, injury, theft, burglary, third-party damages, and the like.
The steps you must follow to file an insurance reimbursement are:
Call and inform the insurer about the damage on their toll-free no: 1800-103-5499. You need the details of the vehicle responsible for the damage and submit them to the insurer.
You will have to file a police report about the incident. While filing an FIR, you would need the registration number of the car that caused the accident and the licence number of the driver who was involved in the accident.
Keep the details of the car, the driver, and the witnesses in the FIR, as well as with yourself.
You can also file a car insurance claim online using the company website, through the call centre, directly from the company office, and via SMS or email.
After filing a claim, request the insurance provider to assign a surveyor who will further evaluate the case.
To file for cashless and reimbursement claims, you need certain documents to settle the compensation, such as:
Copy of the insurance policy
A copy of the FIR submitted to the police
The claim form, filled and signed
A copy of the car registration certificate
A copy of your valid driving licence
Details about the repair estimates or original receipts, in case of reimbursement
In case of physical injuries, an original copy of the medical receipts
The insurance company reserves the right to reject your claim for many reasons, such as:
The policy has expired or been cancelled due to certain circumstances.
The date of the accident or loss falls outside the policy period.
The driver did not possess a valid driving license during the accident or was under the influence of drugs or alcohol.
If the change of ownership does not get intimated within 14 days of such a change.
The claim was for the damages that existed before the start of the policy.
The nature of the damage does not correlate with the cause of the accident.
The vehicle is used for purposes beyond personal or social needs.
IIFCO Tokio offers a no-claim bonus on car insurance premiums. You are entitled to the no-claim bonus upon policy renewal if you have made no claims in the previous years.
The discount percentage depends on the number of consecutive years that you did not make a claim. It can range anywhere between 20-50%.
No-claim bonus can be availed during policy renewal and switched from one car to another. IFFCO Tokio also provides an add-on feature in your policy to protect the no-claim bonus.
If you want to avail of NCB, we recommend you avoid making small claims.
A car insurance calculator is an online tool that helps you to calculate your insurance premium based on the details of your car, such as the model number, name, type, engine, year of purchase, and so on.
Car insurance premium calculators are extremely user-friendly. All you have to do is follow this step-by-step guide to get your instant quote:
The car insurance premium calculator helps you make an informed choice. With the help of this tool, you can calculate the exact premium you have to pay with other additional features and benefits.
You can check the price point with the help of a premium calculator. It will tell you how much premium you have to pay based on the coverage and your vehicle specifications.
You can mix and match the add-on features and get a customised quote. It means that you can add different variables, check the difference in premiums, and opt for the one that fits your budget.
The calculator works for both old and new cars. You can use the same feature for both without the hassle of finding a different one.
With all the features of a car insurance premium calculator at your fingertips, you can easily calculate and make an informed decision on your car insurance without going through the hassle of finding an agent or waiting in long queues.
To avail of car insurance or to find any information related to your insurance, online renewal, or premium calculator, you can log into the IFFCO Tokio General Insurance website: www.iffcotokio.co.in or call on their toll-free number: 1800-103-5499.
For any support, you can also email them at: firstname.lastname@example.org
An insurance policy document is a legally binding document between the insurer and the insured, which comprises the information and terms and conditions of your policy.
The insurance policy document contains your policy number, the nature of the policy, and its start and end dates. It also contains the details of your insured car, details of the nominee and the insurer, and all their contact information.
The coverage and premium amount of the policy, its terms and conditions, the policy certificate, and the contact details of your insurance company are also part of the insurance policy document.
Every car insurance policy has its unique policy number. If you purchase the car insurance policy online or offline, you receive the insurance policy document in your email, or it gets physically posted to your billing address.
If you want to download a copy of your policy document, visit the official website of IFFCO Tokio and click on "support". Next, click on "policy copy". Fill up all your details on the web page and click "submit". You will get a copy of your policy in 2 business days.
If you are in a hurry, you can connect with the chatbot on the same page to instantly resolve your issue.
As per the new traffic rules, you don't need a hard copy of your insurance policy. You can easily download your policy document on your smartphone from the official app of IIFCO Tokio.
When you buy or renew an insurance policy from IIFCO Tokio, you will receive a hard copy of your policy at your permanent address.
You can also print the policy received in your email as a PDF document. Or, you can download a copy of your policy document from the official website.
A policy document is legally binding between the insurer and the insured. It is vital to provide correct information while buying or renewing your insurance policy. You may need to change your contact information, address, and email ID over time.
If you wish to change any details in your policy, you can contact the IFFCO Tokio customer care team at 1800-130-5499 and raise a request to change information in the policy document.
The customer support team will provide information about any supporting documents required to amend the car insurance policy. Once verified, the details will get amended on your policy document.
When you purchase a car, you likely never pay attention to the car insurance that you purchase. But during insurance renewal, you do a lot of research and want to opt for the best plan that suits your requirements and fits into your budget. Most insurance policies provide an annual or long-term plan for up to 3 years.
While renewing your existing insurance policy, you will want to maximise your profits. If you switch to IIFCO Tokio, you'll have multiple options to switch from your current insurance plan. You can also customise your policy with the multiple add-on features they provide.
IFFCO Tokio also provides you with the benefit of a no-claim bonus. You can avail of a discount on your premium for up to 50% if you have not filed any claims in the previous years.
With a hassle-free online and offline renewal process, cashless claim, repair options, and 24*7 customer support, you can get the best financial security for your car and drive around carefree, with IFFCO Tokio.
Third-party car insurance is mandatory, as per the Indian Motor Vehicles Act. With lakhs of vehicles running on the road, it is compulsory to have third-party insurance for the safety of vehicles and commuters, in case of a mishap.
Third-party insurance provides insurance coverage to the third party in case of damage to a personal vehicle or property, injury, or even death. In case of loss of life, the third party gets compensation as per court orders. Third-party insurance does not cover the insurer or their vehicle in case of an accident.
The primary motive of third-party insurance is to cover the financial assistance to the third party in case of damage to their property or person if the insurer meets with an accident with a third party.
You have to inform the insurance company about the incident as soon as it takes place. In such cases, the insurance company appoints an agent to assess the damages and estimate the cost of the repairs required.
You have to process the claim after the assessment, and the third party will get the payment through your insurance claim. The key features of IFFCO Tokio's third-party insurance include up to 75 lakhs INR on third-party property damage, compensation in case of death as per the court's decision, and injury coverage to the insured party covered under mandatory personal accident insurance.
Yes, you can renew your insurance policy on the expiration date, both online and offline and it will get renewed instantly.
No, you cannot include any add-ons to third-party insurance.
A motor insurance policy covers own damages to the vehicle, third-party liabilities, and personal accident cover.
All insurance policies are annual for 12 months; however, they can get extended after approval by the competent authority.
There are two major types of car insurance, that are third-party insurance, which is mandatory as per the Indian Motor Vehicle Act, and comprehensive car insurance, which you need for additional benefits.
Insurance is transferable, only if you submit an application within 14 days of the transfer and complete all the required formalities to enjoy the same policy with all its additional benefits.
Yes, you can switch from third-party insurance to a more customised, comprehensive car insurance policy during renewal.
There is no limit for filing claims, but if you file too many claims, your insurer may add a clause and limit the number of claims during renewal.
To reduce your premium, buy comprehensive car insurance online and compare the plans before buying, avoid making small claims, and never let your policy lapse.
Also called file charges, it is a fixed amount that you pay while settling a claim and its value is set by the IRDAI based on your car engine capacity.