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ICICI Lombard Car Insurance

About ICICI Lombard Car Insurance

ICICI Lombard is one of the largest private General Insurance companies in India offering insurance coverage for motor, health, travel, home, student travel & more. The company is a trusted partner to millions of policyholders across India.

When it comes to car insurance, ICICI Lombard is a popular choice among car owners in India. ICICI Lombard Car Insurance policy provides comprehensive coverage for vehicles, ensuring that car owners are protected against a range of risks.

The policy covers damages caused by accidents, theft, natural calamities, and other unforeseen events. It is an ideal choice for individuals who want to safeguard their vehicles and their finances.

The policy also provides personal accident cover for the owner-driver, ensuring that they are covered in case of an unfortunate accident.

Key Features and Benefits of ICICI Lombard Car Insurance Online

Here are some of the key features and benefits of ICICI Lombard's car insurance policy:

  • Easy Documentation: The process of getting a car insurance policy from ICICI Lombard is hassle-free, with minimal documentation required. The seamless online application process makes it convenient for customers to get their policies quickly and easily.
  • Cashless Claim Settlement: ICICI Lombard offers cashless claim settlement. It means that car owners do not have to pay for repairs or damages out of pocket. The bank has tie-ups with a network of garages and repair shops to carry out repairs without having to worry about costs.
  • Personal Accident Cover: ICICI Lombard's car insurance policy includes personal accident cover for the owner-driver. In case of an accident, the policy provides financial compensation to the driver or their family members in case of death or disability.
  • Add-On Covers: The bank offers a range of add-on covers that can be bundled with the policy to enhance the coverage further. These include zero depreciation, engine protection, roadside assistance, and more.
  • 24x7 Customer Support: ICICI Lombard offers round-the-clock customer support to its customers, ensuring that they get help whenever they need it.
  • Online Renewal: Car owners can renew their policy online through ICICI Lombard's website or mobile app, making the process simple and easy.

ICICI Lombard Car Insurance Add-Ons

Here are some of the add-ons available for ICICI Lombard's car insurance policy:

  • Zero Depreciation Cover: offsets the depreciation value of the car's parts and enables the car owner to receive the full claim amount without any deductions for depreciation. It is especially beneficial for new car owners who want to ensure that their vehicle is fully protected against damage.
  • Engine Protect Cover: makes up for the cost of repairs or replacement of the car's engine in case of damage caused by waterlogging, hydrostatic lock, or other mechanical or electrical breakdowns.
  • Roadside Assistance Cover: provides 24x7 roadside assistance in case of breakdowns, accidents, or other emergencies. The assistance includes services such as towing, battery jumpstart, fuel delivery, and more.
  • Personal Accident Cover for Passengers: provides personal accident cover for passengers traveling in a car. In case of an accident, the policy provides financial compensation to the passengers or their family members in case of death or disability.
  • Consumables Cover: provides for the cost of consumables such as engine oil, coolant, and brake fluid, that need to be replaced during repairs.
  • Return to Invoice Cover: takes care of the difference between the insured value of the car and the invoice value in case of total loss or theft of the vehicle.
  • No Claim Bonus Protect Cover: protects the No Claim Bonus (NCB) earned by the car owner in case of a claim. It enables the car owner to retain the NCB even after making a claim.

ICICI Lombard Car Insurance Claim

Knowing how to file a claim is important for all car owners. Here is why:

  • Financial Assistance: Filing a claim enables car owners to receive the necessary financial assistance for repairing or replacing their vehicle in case of an accident or other untoward events.
  • Peace of Mind: Knowing that their car insurance policy covers them in case of an unforeseen event provides car owners with peace of mind and reduces their stress levels during a challenging time.
  • Compliance: Filing a claim is a necessary step in compliance with the terms and conditions of the car insurance policy. Failing to file a claim can result in the car owners losing their coverage or facing other legal consequences.

How to file a car insurance reimbursement claim?

The typical steps in the car insurance reimbursement claim are as follows:

  • Inform the Company: The first step is to inform ICICI Lombard about the reimbursement claim. Car owners can do this by calling the customer care helpline, writing an email, or visiting the company's website.
  • Collect Required Documents: The car owner must gather all the necessary documents to support the claim, such as the original bills, receipts, and any other relevant documentation.
  • File the Claim: Once the required documents have been collected, the car owner can file the reimbursement claim through ICICI Lombard's website or mobile app. The car owner must provide all the required details and upload the necessary documents.
  • Wait for Processing: After the reimbursement claim has been submitted, the car owner must wait for it to be processed. The processing time may vary, depending on the nature of the claim and the documentation provided.
  • Receive Payment: Once the claim has been processed, the car owner will receive the reimbursement payment as per the terms and conditions of their car insurance policy.

Documents required for cashless and reimbursement claims

Documents required for a cashless claim are listed below:

  • Policy document

  • Registration certificate of the vehicle

  • Driving license of the driver

  • Estimate of the repair costs

Documents required for a reimbursement claim are:

  • Original bills

  • Receipts

  • Any other relevant documentation

ICICI Lombard Car Insurance Claim Rejection Reasons

There can be several potential reasons why a car insurance claim with ICICI Lombard can be rejected. Some of these reasons may include:

  • Failure to provide accurate and complete information about the incident leading to the claim

  • The policy not being active or valid at the time of the incident

  • The type of damage not covered under the policy

  • The car owner not adhering to the terms and conditions of the policy

  • Inadequate or insufficient documentation to support the claim.

ICICI Lombard No Claim Bonus

ICICI Lombard offers a no-claim bonus (NCB) to policyholders who do not make any claims during the policy period.

  • The NCB can be availed as a discount on the policy premium at the time of renewal.

  • The discount percentage varies depending on the number of claim-free years, with higher discounts for a longer claim-free period.

  • Policyholders can also transfer their NCB to another insurer if they switch their policy.

  • To be eligible for NCB, the policy must be active, and no claims should have been made during the policy period. The payout-related details vary depending on the type and duration of the policy.

ICICI Lombard Car Insurance Premium Calculator

A car insurance premium calculator is an online tool that helps policyholders calculate the premium for their car insurance policy. ICICI Lombard offers a car insurance premium calculator on its website, which can be used to calculate the premium for their car insurance policy easily and accurately.

The premium calculator takes into account several factors such as the make and model of the car, the age of the car, the engine capacity, and the location of the policyholder, among others.

To use the ICICI Lombard car insurance premium calculator, the policyholders must enter their car's make and model, the year of purchase, and the registration details. The premium calculator then uses this information to provide an estimate of the policy premium.

Policyholders can also customize their policy by selecting the type of coverage they require and any add-ons that they may want to include in their policy. The premium calculator will adjust the premium amount accordingly.

Benefits of Car Insurance Premium Calculator

Here are some of the benefits of using a car insurance premium calculator:

  • Get an estimate of the policy premium: It enables policyholders to get an estimate of the premium they will have to pay for their car insurance policy

  • Customize the policy based on needs and budget: Policyholders can also adjust the coverage and add-ons to see how these additional features impact the premium amount

  • Compare policies easily: It helps policyholders compare policies and select the one that suits their needs

  • Saves time: It eliminates the need to visit an ICICI Lombard branch or speak to an agent to get a quote.

  • Convenient - available 24/7: The premium calculator is also available 24/7, making it convenient for policyholders to use it at any time that suits them

ICICI Lombard Contact Details

Here are the contact details for ICICI Lombard Car Insurance:

  • Website: www.icicilombard.com

  • Customer Care Number: 1800 2666

ICICI Lombard Car Insurance Policy Document

The ICICI Lombard Car Insurance Policy document is a vital document that captures all the essential details related to the policy. It serves as proof of insurance coverage and is necessary in case of any claim.

The policy document captures information related to the policyholder, vehicle, coverage, premium paid amount, and add-ons opted for. It also includes the terms and conditions of the policy, the deductible amount, and the period of insurance coverage.

It is essential to go through the policy document thoroughly to understand the coverage offered and the terms and conditions. It is recommended to keep the policy document safe and carry a copy of it in the vehicle at all times.

In case of any doubt or discrepancy, the policy document should be referred to for clarification. Therefore, the policy document is crucial and should be carefully preserved.

How to Get a Hard Copy of ICICI Lombard Car Insurance Policy

ICICI Lombard makes it easy for policyholders to download their car insurance policies from the company website using their policy numbers. Here are the steps to follow:

  • Visit ICICI Lombard's website and go to the 'Customer Support' section.
  • Select the 'Policy Details' option and enter your policy number and registered email ID.
  • Click on the 'Get Policy Details' button, and the policy details will be sent to your registered email ID.
  • Open the email and click on the download link to access your policy document.
  • The policyholder can also log in to the ICICI Lombard customer portal using her policy number and download the policy document.

The policyholder needs to check the policy document for accuracy and completeness. If there are any errors or discrepancies, they should get in touch with ICICI Lombard customer support immediately.

How Can I Make Changes In My ICICI Lombard Car Insurance Policy Document?

ICICI Lombard allows policyholders to make changes to their car insurance policy document to reflect any updates or modifications such as adding or deleting add-ons, changing the coverage amount, updating the policyholder details, and more.

The following steps are to be followed to make changes in the ICICI Lombard car insurance policy document:

  • Visit the ICICI Lombard website and go to the 'Customer Support' section.
  • Click on the 'Request a Callback option and enter your policy details.
  • ICICI Lombard's customer support executive will contact you to understand the change requirement and guide you through the process.
  • Provide the necessary documents to support the change requested and ICICI Lombard will initiate the change process.
  • Once the change request is processed, the updated policy document reflecting the changes is sent to the registered email ID.

It is important to make sure that all changes in the policy document are accurate and complete to ensure proper coverage and hassle-free reimbursement, in case of any claim.

ICICI Lombard Car Insurance Renewal

Renewing a car insurance policy is crucial to ensure that the policyholder continues to have uninterrupted coverage against any unforeseen damages or losses. ICICI Lombard offers a hassle-free process for renewing car insurance policies online.

The timeline for renewal of the ICICI Lombard car insurance policy is usually one year from the date of purchase. It is advisable to renew the policy before it expires to avoid any break in coverage.

Renewing the policy also makes the policyholder eligible for the No Claim Bonus, which is a discount on the premium payable for every claim-free year.

To renew your ICICI Lombard car insurance policy, follow these simple steps:

  • Visit the ICICI Lombard website and select 'Car Insurance Renewal.'
  • Enter your policy number and expiry date.
  • Verify your policy details and make any necessary changes.
  • Choose the payment method and make the payment for the premium.
  • Once the payment is confirmed, your renewed policy document will be sent to your registered email ID.

Renewing an ICICI Lombard car insurance policy online is convenient and saves time. It also ensures that you have continued coverage against any damages or losses, thereby ensuring peace of mind.

ICICI Lombard Third-Party Car Insurance

There is an additional type of car insurance policy called third-party car insurance. It is a type of insurance policy that covers the policyholder against any financial liability due to damages or injuries caused to a third party.

In the event of an accident, the policyholder may be held liable to pay for any damages or injuries caused to the third party. The third-party car insurance policy ensures that the policyholder is financially protected in such situations. It is mandatory by law to have third-party car insurance in India for all registered vehicles.

ICICI Lombard offers third-party car insurance policies that provide comprehensive coverage against damages or injuries caused to third parties. The premium for third-party car insurance policies is lower than comprehensive insurance policies as the coverage is limited.

However, it is important to note that third-party car insurance policies do not cover damages to the policyholder's vehicle or injuries sustained by the policyholder in case of an accident.

Therefore, it is recommended that policyholders also consider taking a comprehensive insurance policy that provides more extensive coverage.

ICICI Lombard Third-Party Car Insurance Coverage

ICICI Lombard Third Party Car Insurance covers the following eventualities in case of damage or loss caused to third-party property or bodily injury or death of a third party due to an accident involving the insured car.

  • Third-party property damage: Any damage caused to third-party property, such as another car or any other property, will be covered under the policy.
  • Third-party bodily injury: If any person is injured due to an accident involving the insured car, the policy will cover the medical expenses and treatment costs incurred by the injured party.
  • Third-party death: In case of a fatal accident involving the insured car, the policy covers the compensation paid to the legal heirs of the deceased as per the court's judgment.

It is important to note that third-party car insurance does not cover any damages to the insured car or injury to the policyholder.

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ICICI Lombard Car Insurance FAQs

What is covered under ICICI Lombard car insurance?

ICICI Lombard car insurance covers damages or loss to the insured car due to accidents, natural calamities, theft, fire, and other perils, as well as any third-party liabilities.

How do I renew my ICICI Lombard car insurance policy?

ICICI Lombard car insurance policy can be renewed online on their website or mobile app. You can also renew it offline by visiting any of their branches.

How do I claim my ICICI Lombard car insurance?

ICICI Lombard car insurance can be claimed by calling their toll-free number or by visiting their website and filling out the claims form.

Is it mandatory to have car insurance in India?

Yes, as per the Motor Vehicles Act, it is mandatory to have a valid car insurance policy in India.

What is the validity period of the ICICI Lombard car insurance policy?

The validity period of ICICI Lombard car insurance policy is typically one year, after which it needs to be renewed.

What is the difference between comprehensive and third-party car insurance?

Comprehensive car insurance covers damage or loss to the insured car as well as third-party liabilities, while third-party car insurance only covers third-party liabilities.

Can I cancel my ICICI Lombard car insurance policy?

Yes, one can cancel an ICICI Lombard car insurance policy by contacting customer care and providing the necessary details.

Can I transfer my ICICI Lombard car insurance policy to a new owner if I sell my car?

Yes, the ICICI Lombard car insurance policy can be transferred to the new owner of the car.

How do I calculate my car insurance premium?

ICICI Lombard’s car insurance premium calculator available on the company website can be used to calculate premiums based on your car’s make and model, age, location, and other factors.

What are the add-ons available with ICICI Lombard car insurance?

ICICI Lombard offers a range of add-ons with their car insurance policy, including zero depreciation, engine protection, roadside assistance, and more.

How long does it take to settle a claim with ICICI Lombard car insurance?

This depends on the complexity of the claim and the required documentation. However, they strive to settle all claims within a reasonable timeframe.

What documents do I need to file a claim with ICICI Lombard car insurance?

These may vary depending on the nature of the claim, but typically include a copy of the insurance policy, FIR or police report of the accident, and other relevant documents.

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