How to find my FASTag issuer bank?

FASTag is a revolutionary system, based on the RFID or Radio Frequency Identification technology. IT enables the drivers to directly pay their tolls, without the need to stop and worry about cash. A prepaid account is linked to the FASTag, which is usually attached to the windscreen of the car. This is the National Highways Authority of India's (NHAI) electronic toll collection system in action.

Understanding the FASTag Issuer Banks

FASTag issuer banks or vendors are the entities authorised by the NPCI, and in-turn the Indian Government (Ministry of Transport), having the authority to issue the FASTags to the vehicle owners. They are very important, considering currently the whole Indian Transport and Toll collection system is based on this. Another thing to note is that the Indian Government acts as the godfather for any industry. So if the government is emphasising on something, the banks automatically take part in that.

Wondering how to find fastag issuer? Do not worry, we have got you covered! Here is a list of some major Indian Banks which issue the FASTag, in no particular order, as listed on the NPCI Website.

List of the Bank

Importance of choosing a reliable issuer bank

Ever wondered why it is so important to choose a reliable bank when it comes to FASTag. We are here to help you out in this regard.

Also Read:- A Complete Guide to Understanding Indian FASTag: Benefits, How it Works, and How to Get One

  1. Service Quality: With their solid foundation and helpful customer care departments, well-established banks provide customers with top-notch service.

  2. Prominent Adoption: FASTag is expected to be widely used on Indian highways due to the extensive network of toll plazas owned by reputable issuer banks.

  3. Safety: Reputable financial institutions place a premium on safety, taking extreme precautions to prevent fraud on consumer data and financial activities.

  4. Ease of Use: Trustworthy financial institutions improve customer service by providing easy ways to manage FASTags, including as mobile apps and online banking.

  5. Dependability: Choosing a dependable issuing bank reduces the chances of technical difficulties and failed transactions, guaranteeing a problem-free FASTag experience.

    Also Read:- The Cost and Fees Associated with FASTag usage in India

Methods to Identify Your FASTag Issuer Bank

While doing a FASTag recharge, it is very important to know which bank has issued your FASTag. While there are many ways to know this, let us learn how to check the FASTag bank which is issued to your vehicle.

1. Using Vehicle Registration Number

While doing your FASTag recharge, a lot of apps, such as the Park+ super app require you to use your registered mobile number and the vehicle registration number. These apps are linked to the NPCI - National Payments Corporation of India and can fetch the name of the bank which has issued the FASTag.

2. Checking the physical FASTag

This process is fairly simple and straightforward. All you got to do is just take a look at the logo, which is usually inside the white box, on the blue strip. This box is located at the left corner of the blue strip, which is in itself located in the middle.

To further make sure that you are right, you can check your bank's website to ensure that it is the right way.

Also Read:- The Game-Changing Impact of FASTag on India's Digital Economy

Importance of Knowing Your FASTag Issuer Bank

It is very important to know which bank has issued your FASTag. To iterate once again, here are a few points to help you out

  1. Smooth Transactions: Toll plaza transactions go off without a hitch when you are familiar with your issuer bank. It lets you top off your FASTag account quickly so there are no interruptions or delays on your trip.

  2. Problem solving: If you are aware of the bank that issued your FASTag, you can contact them directly in the event that you encounter any disputes or problems with your account. Your issuer bank is there to assist you in resolving any issues that may arise, be it a billing mistake or a technical fault.

  3. Reaching out to customer service: Helpful customer support services are available from each issuer bank for FASTag users. You can quickly access these services through phone, email, or online chat if you know your issuer bank.

    Conclusion

FASTag is a revolutionary system under the National Electronic Toll Collection (NETC) Program. This has revolutionised the way toll payments are being made and all you need to do is just cross a toll plaza, and the swift tech will show its magic. If you want to learn how to recharge FASTag or check your FASTag balance, visit our other blogs.

Shivam Soni

Content Writer

Meet Shivam, a student of the IPM programme at IIM Indore and currently working with the content team at Park+. A keen enthusiast of how the industry works, combined with his passion for writing and research, he is constantly seeking to expand his understanding of various domains. The intricacies of artificial intelligence (AI), its possible implications, policies, and integration into the automobile environment are currently his primary area of interest.