From notifying the insurance company about the incident to providing necessary documentation and coordinating with the surveyor, we'll guide you through the process.
With Universal Sompo, you can expect a hassle-free and efficient claim settlement, ensuring you receive the support you need during difficult times. Rest assured; we're here to assist you every step of the way.
Claim Process at Universal Sompo Car Insurance
The claim process for Universal Sompo Car Insurance is straightforward to understand. However, it is important to note that the claim process may vary depending on the type of policy and the specific terms and conditions.
It is also advisable to carefully review the policy document and understand the claim process before purchasing a policy.
To claim Universal Sompo car insurance, there are certain documents that you will need to provide. These include:
Duly filled and signed claim form.
Copy of the vehicle's RC book.
Copy of the insurance policy.
FIR (in case of third-party injury/death/property damage)
Driving license of the driver at the time of the accident.
Estimate of repairs from the workshop.
Original repair invoice and payment receipt.
Any other document as requested by the insurance company.
It is important to note that these documents may vary depending on the claim type.
Navigating the insurance claim process can be daunting, but it becomes more manageable with the right knowledge and guidance.
Inform the Insurer
In the event of a car accident or damage, the first step is to contact the company's customer care or toll-free number(1800-200-4030) to register the claim.
The policyholder must provide the policy details, personal details, and the details of the incident, including the time and date, the location, and the damage or injuries incurred.
You can now download the claim intimation form from their website by following these easy steps:
Go to the Universal Sompo homepage and locate the �claims� section.
Click �Claim assistance,� which will take you to another page where you need to select �Motor.�
Once selected, you can easily find and download the claim form.
Claim Reference Number
After the claim has been registered, the policyholder will be assigned a claim reference number and receive further instructions about the next steps in the process.
The policyholder will be required to provide supporting documents such as:
A copy of the policy document
The FIR filed with the police
A garage estimate of the repairs
Survey and Document Submission
The company usually sends a surveyor to assess the damage caused and determine the cost of repairs.
The surveyor's role is to determine the cause of the damage and the level of damage done and to recommend the necessary repairs that need to be done.
The surveyor's report plays a critical role in determining the amount of compensation that the claimant is entitled to.
Repair and Claim Settlement
After the inspection, you can take your vehicle to an authorised garage for repair.
Universal Sompo provides cashless repair services in network garages, so you don't have to pay for the repairs upfront.
The payment will be made directly to the garage by the insurance company.
In the case of non-network garages, you can submit the bills and receipts to the company for reimbursement.
The settlement of the claim will be done after the repairs are completed.
The steps in making a car insurance claim at Universal Sompo are simplified here. You only need your policy number and supporting documents to make the claim. Universal Sompo will take care of the rest of the process!
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