If you have faced any issue during your application through the Parkplus, please find the detail of grievance redressal procedure and details of the respective Grievance Redressal Officers (GRO) for Parkplus and its respective Lenders

Please note: Park+ is solely passing leads of interested borrowers and shall not be responsible for actions of its Lending Partners. Hence, you are requested to raise your concerns to the respective lender for faster resolution

1. If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by mail at support@myparkplus.com.

2. For any issue at Park+, please follow the below escalation matrix

   S.No	Action	Details
   1	Raise a ticket on Park+ App	Play Store or App Store
   2	Raise a request over mail	support@myparkplus.com
   3	Raise to GRO	Park+ Grievance Officer Name: Ankit Rawat Email ID: grievance.officer@myparkplus.com Number: 8920212394

3. To address any query to our Grievance Officer, Ankit Rawat, please write an email to grievance.officer@myparkplus.com.

4. To address any query to lender, please reach out to the following

5. Kisetsu Saison Finance Grievance Redressal Officer:
   Officer Name- Emaad Khan
   Address:
   IndiQube Lexington Tower, First Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029
   Contact: 9962003070
   Email:
   grievance@creditsaison-in.com
   emaad.khan@creditsaison-in.com

6. L&T Finance Grievance Redressal Officer

   Officer Name Mr. Vinod Varadan

   Contact Number: 1800 1020 476 ( All Days of the week (Except National Holidays) From 9 AM to 6 PM IST)

   Email: gro@itfs.com

Website: https://www.itfs.com/grievance-redressal

Our Partners

Kisetsu Saison Finance India Pvt Ltd: https://creditsaison.in/partnercontact

L&T Finance: https://www.ltfs.com/our-products/personal-loans