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Grievance Policy

Grievance Redressal Policy

If you have faced any issue during your application through the Parkplus, please find the detail of grievance redressal procedure and details of the respective Grievance Redressal Officers (GRO) for Parkplus and its respective Lenders

Please note: Park+ is solely passing leads of interested borrowers and shall not be responsible for actions of its Lending Partners. Hence, you are requested to raise your concerns to the respective lender for faster resolution

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by mail at [email protected].

For any issue at Park+, please follow the below escalation matrix

S.NoActionDetails
1Raise a ticket on Park+ AppPlay Store or App Store
2Raise a request over mail[email protected]
3Raise to GROPark+ Grievance Officer Name: Jatin Saroha Email ID: [email protected] Number: 8920212394
  • To address any query to our Grievance Officer, Jatin Saroha, please write an email to [email protected].

  • To address any query to lender, please reach out to the following

  1. Kisetsu Saison Finance Grievance Redressal Officer:
    Officer Name- Emaad Khan
    Address:
    IndiQube Lexington Tower, First Floor, Tavarekere Main Rd, Tavarekere, S.G. Palya, Bengaluru, Karnataka 560029
    Contact: 9962003070
    Email:
    [email protected]

  2. L&T Finance Grievance Redressal Officer
    Officer Name: Mr. Vinod Varadan
    Contact Number: 1800 1020 476
    (All days of the week except National Holidays, from 9 AM to 6 PM IST)
    Email: [email protected]
    Website: https://www.ltfinance.com/grievance-redressal

  1. EarlySalary Services Private Limited
    Officer Name: Mr. Amit Nosina
    Contact Number: 020-67639797
    Email: [email protected]
    Customer Care: Mail to [email protected] or call at 020-67639797
    Website: https://www.earlysalary.in/

  2. Poonawalla Fincorp Limited
    Officer Name: Mr. Arnab Das
    Address: 201 and 202, 2nd Floor, AP81, Koregaon Park Annex, Mundhwa, Pune - 411036
    Contact Number: 020 67808090
    Email: [email protected]
    Website: https://poonawallafincorp.com/digital-partnership.php
    Customer Care:
    [email protected]
    020-67808090

Our Partners

Kisetsu Saison Finance India Pvt Ltd: https://creditsaison.in/partnercontact

L&T Finance: https://www.ltfs.com/our-products/personal-loans

RBI Grievance Redressal

  • RBI CMS: https://cms.rbi.org.in/cms/indexpage.html#eng
  • RBI Sachet: https://sachet.rbi.org.in/
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