If you own a Kia cars, well then that’s the great news! Kia has announced its hosting of a comprehensive service camp across all authorized Kia service centers in the country. The dates of this event are set for June 27, 2024, through July 3, 2024. This initiative's primary objectives are to enhance customer relations, emphasize the value of after-sales services, and fortify the relationship between Kia and its car owners.
Free Check-Ups and Washes
During the service camp, Kia cars will provide customers with free 36-point health checks. These checks are designed to cover crucial aspects of the vehicle including the exterior, interior, engine bay, underbody, and road performance. This thorough inspection ensures that any potential issues are identified early, contributing to the long-term reliability and performance of Kia vehicles. Additionally, customers will receive a complimentary AC disinfectant service and car wash, ensuring their vehicles are clean and well-maintained.
Discounts on Aftersales Services
In addition to the free services, Kia is offering attractive discounts on various aftersales services during the camp. Customers can avail a 20% discount on car care services, which include treatments and services that help maintain the car’s appearance and performance. There's also a 10% discount on retail Road Side Assistance (RSA) plans, which provide emergency support in case of breakdowns or accidents. Moreover, a 5% discount is available on a range of accessories, allowing customers to enhance and personalize their vehicles at a reduced cost.
Customer Education and Engagement
Kia's service camp isn't just about maintenance; it's also about education and engagement. The camp will feature discussions on Kia’s vehicle technology, offering insights into the advanced features and capabilities of Kia cars. Additionally, customers will receive driving tips and important advice on vehicle maintenance, helping them to take better care of their vehicles. These sessions aim to empower Kia owners with the knowledge they need to keep their cars running smoothly and efficiently.
Free Used Car Evaluation and Exchange Service
Another highlight of the service camp is the free evaluation of used car prices. This service is beneficial for customers who are considering selling or trading in their current vehicles. Kia’s exchange service allows customers to get an accurate valuation of their used cars, making it easier to upgrade to a new Kia model. This adds an extra layer of convenience for customers looking to transition to a newer vehicle.
Emphasis on Customer Satisfaction
Myung-sik Sohn, Chief Sales Officer of Kia India, emphasized the importance of customer satisfaction in building a sustainable brand. He stated, “Customer satisfaction is extremely important to build a sustainable brand. And, we are committed to ensuring our customers enjoy the highest levels of safety, comfort, and convenience throughout their ownership journey with these service camps.” This statement underscores Kia’s dedication to providing exceptional service and support to its customers.
In Conclusion, Kia's nationwide service camp is a comprehensive initiative designed to enhance the customer experience and ensure the longevity and performance of Kia vehicles. By offering free check-ups, discounts on aftersales services, educational sessions, and used car evaluations, Kia is demonstrating its commitment to customer satisfaction and vehicle care. This service camp not only provides immediate benefits to Kia owners but also strengthens the long-term relationship between the brand and its customers. If you're a Kia owner, this is a great opportunity to get your car checked, cleaned, and serviced while also learning valuable tips for maintaining your vehicle.
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