How to fix the “TID does not exist” error in FASTag?
What is TID Fastag? Knowing the TID full form in fastag has now become important if you are an automotive enthusiast. Finding "FASTag TID does not exist" on your screen when you are at a helpless moment of desperately stuck in the red light in a toll booth is indeed frustrating and more enraging than embarrassing. Even though the article is for assistance, don’t worry, the ideas are aimed at guiding you to unblock this bottleneck without hiring a professional to do it for you. The mutation and mistype, as well as the dependence of the FASTag on the TID are problematic to initiate any solution before the video we will intimate.
TID (Terminal Identification Number) is an eight-digit code assigned to each electronic toll collection lane (ETC lane) at toll plazas. It acts like a unique identifier for that specific lane, similar to a shop with a unique identification number for credit card transactions. When your FASTag account is debited during a toll transaction, the FASTag system transmits information including the TID fastag of the ETC lane where the toll was deducted.
The "FASTag TID does not exist" error indicates a communication glitch between the FASTag and the ETC lane. The "FASTag TID does not exist" error typically occurs when the Transaction ID associated with a FASTag transaction cannot be found in the system. This can happen due to various reasons, including technical glitches, communication errors, or discrepancies in transaction records. Here is a list of a few of them:
Technical Issues at the Toll Booth: Sometimes, temporary technical glitches at the ETC lane might prevent proper communication with the FASTag system. This can lead to the TID fastag not being recognised, resulting in an error message.
FASTag Server Issues: In rare instances, issues with the FASTag central server can disrupt communication and lead to the "FASTag TID does not exist" error.
Incorrect FASTag Placement: While unlikely, an incorrectly positioned FASTag on your vehicle's windshield might hinder proper scanning by the ETC lane reader, causing the error.
Also Read:- Can a Spouse Apply for a FASTag
To fix the "FASTag TID does not exist" error in FASTag transactions, follow these steps:
Check Transaction Details: Verify the transaction details, including the date, time, and toll plaza location, to ensure accuracy.
Contact Customer Support: Reach out to the FASTag issuer's customer support team and provide them with the relevant transaction details, including the Transaction ID (if available).
Request Investigation: Request the customer support team to investigate the issue and provide a resolution. They may need additional information to track down the missing Transaction ID.
Follow-Up: Stay in touch with the customer support team and follow up on the status of your request until the issue is resolved satisfactorily.
Also Read:- How to Recharge with Account Details
Here are some preventive measures to minimize the chances of encountering the "FASTag TID does not exist" error in the future:
Maintain Sufficient FASTag Balance: Regularly monitor your FASTag balance and ensure timely recharges to avoid toll payment disruptions.
Ensure Proper FASTag Placement: Always adhere to the recommended placement instructions by the FASTag issuer to ensure proper scanning by the ETC lane reader.
Keep FASTag Updated: If you change your vehicle registration number, update the details on your FASTag account promptly to avoid any discrepancies.
Also Read:- How Fastag Calculate Charges for Roundtrip
Download the FASTag Mobile App: The FASTag mobile app allows you to conveniently check your balance, recharge your Fastag account, and track transaction history.
Activate FASTag SMS Alerts: Enable SMS alerts for FASTag transactions to receive real-time updates on debits and balance status.
Avail FASTag Recharge on Move Feature: Some FASTag issuers offer on-the-go recharge facilities through partnerships with fuel stations or mobile wallets. This can be helpful in case you encounter a low-balance situation.
Also Read:- Fastag Rules
Ultimately, facing the 'fastag tid does not exist' problem during FAST connect might be baffling but not hopeless. The purpose of this article is to inform readers about the meaning of the animal tag, the reasons behind the warning message and the solution to the problem. Therefore, travellers can easily address the issue and experience a glitch-free journey. Ensure to remain vigilant when errors arise and strive towards redundancy of connection by rechecking transactions and records of your FASTag transactions periodically. Make these measures a part of your overall system of making online payments for tolls and you can least expect some inconveniences.